start up problem

Question

hello,   when i start my computer it loads and then turns black, i hear the music play when you open the desktop. If it does not even get that far it says there is a system failure. i check and make sure everything is plugged in and it is, im a clue less noob, any help would be much help!!!!!!   Thanks!

dunedin · Answer

Can you give some more information please. That is not enough to tell us what may be wrong

Did you just install any program, update any drivers or make any changes at all?

When do you get the black screen? Is is before/after the Dell splashscreen or after the Welcome log on screen?

Have you tried Safe Mode? Can you access anything from there?

If you get an error message please post the whole message

Also some system specs please

Have you got SP2?

mog_1_4Him · Answer

ok, yes i put in a geforce 5500 grtaphics card about a week ago and was tryin to upgrade the drivers, i have sp2 i get the black screen after the page thats says WINDOWS and there is a blue bar loading at the bottom. and no there is no erro message, thanks alot i think that was all your questions!   thanks alot hope to get to the bottom of this

dunedin · Answer

Well if this happened after updating the driver for it, boot into Safe Mode and go to Device Manager and 'Roll Back' the driver to the previous version which worked.

mog_1_4Him · Answer

when i tried to roll back it said there was no files behind it, i tried to unistall and reinstall but my disk wont respond, i put it in and out several times, also for the first time, i was startin it back up, and it said there was a keboard failure i dont know if this might be realated or not thanks Message Edited by mog_1_4Him on 09-22-2005 08:02 PM

dunedin · Answer

Well, that is strange. If you updated the driver you should be able to roll back to the old one.

Go to the manufacturers site and find the latest driver. Download it and install it even if it is the same as you already have. You will have it on the hard drive to install this time.

First check that the card is seated properly in the slot

mog_1_4Him · Answer

yea its seated right and i will try to do the download.   thank you i will try that

mog_1_4Him · Answer

ok i reinstalled, updated rolledback and went to there web site download what works for my settings , still this time i start it up its loads the blue bar for 20 seconds(bout normal) then it turns black and restarts, im beggin to think this is not a graphics card problem, maybe what every the thing is called that starts the pc   thanks and man this is drivin me crazy i just want it to work hehe yea right

dunedin · Answer

It means that there is still something wrong with either the video card driver or the card itself. It can sometimes even be the monitor to blame.

Have you got another video card to try since you have had no luck with the driver

Is Device Manager not showing any "Yellow" errors?

dunedin · Answer

Since you can use Safe Mode it is not the boot files.   In Safe Mode have you tried Last Known Good Config OR System Restore.   Another thing to try is unplug everything not necessary including cards (Not the graphics card) and try to boot up

mog_1_4Him · Answer

im going to restart right now if i restart it should be alright

mog_1_4Him · Answer

ok hey yes i tried system restore, didnot fix it , i just selected enable vga mode and it started it right up, i dont know if i got luck or if i fixed it

Windows General

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