Is your hard drive on your laptop still full?

 

Or have you moved information onto your external drive??

 

If it's still almost full I would try moving a lot more off of it.

 

I would also then do a De-fragment on c: drive (right-click it, go to properties, go to the Tools tab and the defragment should be an option there...If not look up windows help on how to Defragment a drive).

 

From there if this is still an issue go to support.dell.com and get into a chat with a support person directly who should be able to help diagnose the issue.

Yes, I moved all of my videos, music, and pictueres to my external hard drive.  Here is what my disk space looks like now:



I'm not sure if that is still too full or not??  Also, I have done a de-frag recently.  It is also set to do one once a week.