Stop Message Received--ITunes Based?

Question

I recently bought an iPod and installed iTunes. Once I did that I got a number of incidents where I got a "stop" error (blue screen) The message had the following: Stop: 0x0000007E (0xc0000005, 0x804f575E, 0xf8991c4c, 0xf899194c)

I spent about an hour with one of the Dell technicians and re installed the operating system. Also did the msconfig and chkdsk stuff etc. It then occurred again.

I believe that there is a conflict somewhere with Dell musicmatch. The error is saying that I have a disk space problem but that doesn't make sense since I have 80 gigs and 512 Ram.

I disconnected the iPod docking station and haven't opened iTunes since and have NOT gotten the error message since.

Message Edited by hchain on 07-23-2004 07:37 PM

hchain · Answer

Thanks. I have a post on the Apple (iPod) discussion forum.

A Dell technician just responded to an email. He said I should uninstall MUSICMATCH and iTunes and just reinstall the iTunes....does that make sense to anyone?

Anyone else with this issue?

Herb

Message Edited by hchain on 07-24-2004 06:40 AM

kippy50 · Answer

I think you have established that the Ipod is the culprit.  I suggest you go to the Ipod website and use their support functions to see if they may have a solution to the problem.  Kip

Windows General

Stop Message Received--ITunes Based?

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