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December 22nd, 2016 20:00
Stuck in an Installation Loop, help required
ey everyone, I've got myself into a pickle here...
So I got that Dell black screen bug where the screen goes black after startup supposedly because of Nvdia/Intel graphics cards.
Tried a couple of solutions and nothing worked so I booted into the troubleshoot screen and figured a fresh install would do the job and this time I wouldn't update BIOS (that's what led to all of this).
Anyways, the black screen froze the installation process and now everytime I restart the laptop it attempts to resume with the "Press OK to restart the laptop and resume Windows installation". Essentially stuck in a bootloop with no idea what the *** to do, I literally opened this laptop today.
Anyone have any kind of solution here?
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DELL-Jesse L
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January 3rd, 2017 04:00
animal39,
You may want to downgrade the bios and then do a Clean Install of Windows.
Downgrading the System BIOS on a Dell System
http://dell.to/2hL6iR4
You can try the information below to see if that will work as well.
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
http://dell.to/2hLb4Ot