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January 13th, 2006 19:00
Svchost.exe Application error
I have a Dell XPS 400, 830 (3Ghz). It was RAID - but is now simply two 160GB HDD.
After Dell walked me through a dual boot installation - which didn't work I returned to original configuration without the RAID. All the software issues have been resolved but this one....
This is the error I get on startup. I click on cancel and am able to access my DSL - if I click on OK I can't access my DSL. It will run fine for awhile but usually ends up dropping the DSL connection - then I have to restart.
Svchost.exe Application error
The instruction at “0x00000000” referenced memory at “0x00000000”. The memory could not be “written”.
Click OK to terminate the program. Click Cancel to debug the program.
I have another issue but I suspect it is connected to this as well. When I tried to install my Dell 944 All-In-One printer I got the message that I did not have enough memory.
Any help will be greatly appreciated!
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RoHe
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January 14th, 2006 00:00
Ron
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January 16th, 2006 17:00
Ron - thank you so much! Now, I have run all the hardware diagnostics using the method pressing F12 on bootup - with Dell on the line and all the hardware passed - I assume that includes the memory modules as well? If I need to run the memory diagnostics separately I will do that. My hesitation is this: Once I have a good bootup - without the error then my connection to the DSL is not interrupted and I have such a connection now - when I have this good connection I go to stand-by rather than shutdown at the end of the day. I also have a related anomaly - when I boot and there is no error message my Security Center shows that my Windows Firewall is enabled, when I have a "bad" boot where I get the error message I can't access the firewall settings in the Security Center - it seems to be related to whether I get the error on boot or not. I uninstalled McAfee because it had caused some problems earlier, and installed Trend, with that the error message changed for several boots and it “read"
This error appeared after the Trend PC-cillan Internet Security Installation:
Svchost.exe Application error
The instruction at “0x70c9105f8” referenced memory at “0x00000010”. The memory could not be “read”
Click OK to terminate the program.
Click Cancel to debug the program.
Then - something strange happened that changed my Trend settings and where I had set the settings to delete virus when found it changed those to "pass" and would not let me change back - so I uninstalled Trend. I ran the virus scan from the Microsoft and Trend sites and no virus infections were found - another mystery!
RoHe
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January 16th, 2006 18:00
It's possible a memory module has sporatic problem so it doesn't happen all the time and that's when you get a "good" boot. You could go to this link and download a very good (free) memory test program. Run it a couple of times on different days, especially right after you get that error message:
http://www.memtest86.com/
If this one reports memory errors, you need to contact Dell again, assuming your system is under warranty, for replacement RAM modules.
Also, you might want to open the tower and carefully re-seat the memory modules to make sure they're making good contact. If they're not seated correctly that could cause sporatic problems like you're seeing.
Good luck!
Ron
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January 16th, 2006 21:00