Unsolved
This post is more than 5 years old
1 Message
0
51329
May 10th, 2013 07:00
System doesn't recognize password
I have a brand new Dell Ispiron that I just set up a password for. The first time I restarted the machine for updates it worked. However when I restarted the machine again it would not recognize the login password.
I have not yet created a password reset disk, and there is only one login on the computer.
The computer is a windows 7 machine and just finished running a series of updates after configuring the operating system for the first time.
How do I either reset the password, delete the password, or cause the computer to recognise the password.
GlobalCSLTD
4 Posts
0
May 10th, 2013 07:00
I know it sounds daft, but everyone's got caught out with the caps lock before (the simplest things can sometimes work, I don't mean to be offensive!)
You can sometimes log in as ADMINISTRATOR when in safe mode (press f8 lots during bootup). from there you can access everyone's passwords and reset them.
other than that there are a few tools out there "search - remedy for lost passwords" - they will let you get past the password.
If you're not happy using those, then you may have to re-install windows from the Dell installation/recovery disks.
Regards,
Jez
DELL-Sundeep B
874 Posts
0
May 10th, 2013 09:00
Hi Tom584,
You may try different combination of password (with and without capslock) as shared by GlobalCSLTD. If none of the combinations work and you have forgotten the password, the only way to recover the system is by using a OS re-installation disc to re-install the OS.
Note : OS re-installation leads to complete data loss.
I did some research and found that, in-case you have important data on the system, you may also reset the password by following the steps listed Here. However, these steps are neither tested nor endorsed by Dell. You may try these on your own discretion.
Hope this helps. Please reply if you have any further questions.