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11254
January 29th, 2007 21:00
System Error c000021a (blue screen)
My problem is as follows:
1) a week ago I got a system error (STOP: c000021a {fatal system error} with status 0 x c0000005) on the famous blue screen. No way to start it up normally
2) only safe mode start up was possible
3) I tried to solve the problem on the following ways but without any results:
3.1) registry scans with the software I have on my PC: Registry Mechanic (PC Tools) & Advanced System Optimizer (Systweak) with the mention after the registry scan that there were no important problems (???). After repair of this minor problems I still got the error and the blue screen
3.2) uninstall of Trend Micro PC-cillin Internet Security 14 and Webroot Spy Sweeper because the problems were caused by Trend Micro software at the moment I upgraded this program to the new version 2007 and Trend Micro removed automatically Spy Sweeper because of incompability with the Trend Micro software
3.3) System Repair to a point before the problem
3.4) start up with the install CD-ROM -> F12 -> R (repair console) -> fixboot and fixmbr
So, a lot of efforts to repair the situation, weren't obviously of no use. Because (and that's my fault of course) it was a long time ago I made a backup and the installation CD-ROM of my Dell Dimension 2400 (bought in 2003) has only an old version of Windows XP Home (that of course has been automatically upgraded during all these years), I'm really afraid to do a clean install and I would try to avoid that if possible because of the problems I maybe will have then.
Maybe some .dll-files or other files the system needs to make a normal reboot, are corrupt. I really don't know what to do. Thanks in advance for help.
1) a week ago I got a system error (STOP: c000021a {fatal system error} with status 0 x c0000005) on the famous blue screen. No way to start it up normally
2) only safe mode start up was possible
3) I tried to solve the problem on the following ways but without any results:
3.1) registry scans with the software I have on my PC: Registry Mechanic (PC Tools) & Advanced System Optimizer (Systweak) with the mention after the registry scan that there were no important problems (???). After repair of this minor problems I still got the error and the blue screen
3.2) uninstall of Trend Micro PC-cillin Internet Security 14 and Webroot Spy Sweeper because the problems were caused by Trend Micro software at the moment I upgraded this program to the new version 2007 and Trend Micro removed automatically Spy Sweeper because of incompability with the Trend Micro software
3.3) System Repair to a point before the problem
3.4) start up with the install CD-ROM -> F12 -> R (repair console) -> fixboot and fixmbr
So, a lot of efforts to repair the situation, weren't obviously of no use. Because (and that's my fault of course) it was a long time ago I made a backup and the installation CD-ROM of my Dell Dimension 2400 (bought in 2003) has only an old version of Windows XP Home (that of course has been automatically upgraded during all these years), I'm really afraid to do a clean install and I would try to avoid that if possible because of the problems I maybe will have then.
Maybe some .dll-files or other files the system needs to make a normal reboot, are corrupt. I really don't know what to do. Thanks in advance for help.
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Delierious
414 Posts
0
January 30th, 2007 20:00
Start | Run | sfc /scannow/r (have your Windows CD handy)
when that done, check your dlls by going to
http://www.dependencywalker.com/
Dependency Walker is a free utility that scans any 32-bit or 64-bit Windows module (exe, dll, ocx, sys, etc.) and builds a hierarchical tree diagram of all dependent modules. For each module found, it lists all the functions that are exported by that module, and which of those functions are actually being called by other modules. Another view displays the minimum set of required files, along with detailed information about each file including a full path to the file, base address, version numbers, machine type, debug information, and more.
Dependency Walker is also very useful for troubleshooting system errors related to loading and executing modules. Dependency Walker detects many common application problems such as missing modules, invalid modules, import/export mismatches, circular dependency errors, mismatched machine types of modules, and module initialization failures.
Dependency Walker runs on Windows 95, 98, Me, NT, 2000, XP, 2003, and Vista. It can process any 32-bit or 64-bit Windows module, including ones designed for Windows CE. It can be run as graphical application or as a console application. Dependency Walker handles all types of module dependencies, including implicit, explicit (dynamic / runtime), forwarded, delay-loaded, and injected. A detailed help is included.
Delierious
414 Posts
0
January 30th, 2007 20:00
http://kadaitcha.cx/stop_err.html#0xC000021A