System Error Category (102)

DHsieh,

Was there a module listed under "Technical Information" in the "Stop" bluescreen? If so, what was it?

Here's a link that will search the Microsoft Knowledge base for XP 0x000000D1. As you'll see, many of the articles are driver-related.

Jim

Jim,
Thanks for the reply. The reboot was automatic and it was so fast that I did not see what was on the screen. I was able to retrieve the error message from the Event Viewer. There was a 'dump' that occurred just before the system error, and a file was created in the Windows/minidump folder. Is there any information I can use in that file? How do I view it? Thanks for your help.
DHsieh

Jim,
The funny thing is, I did turn off the automatic restart. And it was still turned off after the restart. But the system rebooted anyway.

DHsieh,

a file was created in the Windows/minidump folder. Is there any information I can use in that file? How do I view it?

There's a tool that ships with XP that will display it. It's the one that displays the "System has recovered..." message after the restart - but I can't figure out what the name of the program is!

Hopefully someone else who knows will reply.

A suggestion - turn off the "automatic restart" feature. That's done by Right-clicking on My Computer, click Properties, click the Advanced tab. Under "Startup & Recovery," click Settings. Under "System Failure," uncheck the box in front of "Automatically restart.", according to Aumha's XP Shutdown troubleshooter. That'll give you a chance to see what's listed on the screen, in case the symptom reappears.

Jim

DHsieh,

I'm not quite sure how Microsoft's "On-Line Crash Analysis" service works, but it may be worth a look. You'll need Passport to get beyond the front screen.

(edit) Configuring the system to perform a full memory dump when it crashes might slow things down enough so you can read the module name off the bluescreen. Here's a description of how to make that setting change.

Jim

Message Edited by jimw on 10-31-2004 07:50 PM

DHsieh,

That's pretty annoying! I've continued to look for articles on manually starting the minidump analyzer/reporter, and still haven't had any luck at all. Here's a thought - do you have a digital camera? Maybe you can take a picture of the bluescreen before the system reboots...like this!

Jim

Jim,
Thanks for all your suggestions. I will look into them.