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fallsinn

6 Posts

86250

August 3rd, 2005 19:00

system or administrator password

I have locked myself out of my computer.  New laptop, trying to setup.  HOW do I unlock it.  I have called every phone # for Dell except, where they want $59. to get this answer!  I will have to return the machine to the company as not satisfied if I can't get this correctd.
 
Please help

6 people also have this problem

Denny Denham

18.8K Posts

August 3rd, 2005 19:00

fallsinn,

If you are using XP Home boot to Safe Mode (in XP Professional this can be done in Normal Mode).

At the Welcome screen press Ctrl-Alt-Delete twice. On the login screen enter Administrator as the user name and leave the password blank (it should be blank by default). If you are able to log on as System Administrator you can go to Start|Control Panel|User Accounts and correct your access problem by removing or resetting the password for your account or creating a new administrator account.

NemesisDB

7.9K Posts

August 3rd, 2005 20:00

This is a bios-level password ... as you've no-doubt noticed, it will not let you power on the system until the correct password is entered.  it's primarily used to deter theft.  as such, if you do not know the password, there is no way for you to bypass it or for us to help you.  contact dell technical support and tell them that you have forgotten your bios, power-on, password -- they will be able to give you a master password (specific to your machine) that will let you get past that screen.  you will have to prove ownership to dell for them to give you this password.  if you cannot prove ownership to dell, you are completely out of luck.
 
In the future, try not to forget this password if you decide to enable it ;p

fallsinn

6 Posts

August 3rd, 2005 20:00

I have this thing sooooo jammed up.  I cannot get into the safe mode?  Any help

 

fallsinn

6 Posts

August 3rd, 2005 20:00

Inspiron 1200 PP10S Model Dell

 

The page is white, the computer system #91H5Q61-595B is protected by a password authentication system.  You cannot acces the data without correct password.  Please type system or administrator password and press enter.

 

 

I do this it just goes off and aborts?  I need help

 

 

 

NemesisDB

7.9K Posts

August 3rd, 2005 20:00

are you talking about the bios password screen that comes up as soon as the computer is turned on? 
if so, post your dell make and model and we'll offer further advice.

fallsinn

6 Posts

August 3rd, 2005 20:00

I can't get any  further than the screen that says it is protected by pw authentication system!  cannot acces w/o password.

fallsinn

6 Posts

August 4th, 2005 10:00

OK, they gave me the bios password, it brought me out of the white screen to the opening of windows!  Where you need a user password to open?  Any suggestions on how to open this.  The lady at the help desk said she would just have to have the laptop sent in to repair? 

 I got very little help from Dell, they sent me from help desk to tech., to customer help ALL day, til finally one lady helped.  I also could hardly understand her, as I am sure she could me!

 

Any suggestions before I return to Del

NemesisDB

7.9K Posts

August 4th, 2005 18:00

follow the suggestions posted by the other users above -- this isn't really my area, but I know there are ways to defeat the windows password even if you've forgotten it.

fallsinn

6 Posts

August 5th, 2005 10:00

Ok, I finally received the system password, it unlocked the main freeze,  I now am back to the first!  I am at the windows start up.  User password?  This is where I first got locked out ?  Any help if you have forgotten the password?

NemesisDB

7.9K Posts

August 5th, 2005 16:00

others know, I don't ...  all I can say is to try google ... a windows password should be easy to bypass with physical access to the machine

efstoutperez

1 Message

August 22nd, 2019 03:00

I HAVE A DELL INSPIRON 1545 WITH WINDOWS VISTA AND ITS NOT RECOGNIZING THE SAVED PASSWORD FOR THE BIOS SYSTEM HOW DO IRESET THIS? I HAVE ALREADY REMOVED THE CMOS BATTERY AND THAT DID NOTHING PLEASEHELP 

speedstep

9 Legend

 • 

47K Posts

August 26th, 2019 08:00

You have to call dell support and prove ownership.  Bios passwords are there for a reason.

Bios passwords are not cleared when cmos battery is cleared.

 

Stephy93

1 Message

November 20th, 2019 01:00

Mine says #G5N4MC1-595B

speedstep

9 Legend

 • 

47K Posts

November 20th, 2019 08:00

There are no bypass of Bios password.

ONLY DELL SUPPORT can unlock a locked machine.

Putting a new blank hard drive in the machine will lock that drive as well.

 

MommaCRussell

1 Message

November 11th, 2020 09:00

Dell XPS Intel P20S002

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