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May 23rd, 2006 00:00

System Restore - Checkpoints

I started having email problems (send/receive) on May 5th, and was told today by Dell Tech Support to do a system restore.  I understand the procedure, but there are no checkpoints early enough; all available checkpoints are several days after the problem started.  Note: my hard drive was running out of space, and I began cleaning it off on the fifth; it seems that I deleted some important registration information for Outlook.  Help, anyone?  ~TDEO ^o^

2 Intern

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18.8K Posts

May 23rd, 2006 00:00

TheDarkEvilOne,

Open Outlook and go to Help|Detect and Repair and see if the program can "heal" itself.

May 23rd, 2006 01:00

Nope, didn't work, there's a setup file missing. 
 

47 Posts

May 23rd, 2006 04:00

Hi,

Troubleshooting missing restore points:
http://bertk.mvps.org/html/missingrps.html

2 Intern

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18.8K Posts

May 23rd, 2006 15:00

TheDarkEvilOne,

Have you tried uninstalling/reinstalling Outlook?

May 23rd, 2006 15:00

I believe this is what happened:

System Restore will switch into standby mode and stops creating restore points. All restore points are deleted at that time. System Restore reactivates and resumes creating restore points as soon as 200 MB of disk space is free on the system drive.

 

But what do I do now?

47 Posts

August 20th, 2006 13:00

Let's take a look at Event Viewer for any System Restore logs that may have been created recently that may help us diagnose the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title “Source” at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each of the two event here. There’s no need to post duplicate Event ID’s.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/source.html

0 events found

No Events found!

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