After considering the fact that your hard drive was apparently cloned using Western Digital's software, I would first try the following:
Problem When trying to start Windows System Restore, the following error message appears:
"Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience."
Cause This error may occur if the primary hard drive or boot partition has been changed/upgraded/replaced and software from the hard drive vendor (such as MaxBlast from Maxtor or Data Lifeguard from Western Digital) has been used to move the data from the old to the new drive.
Solution:
Click Start | Control Panel | Administrative Tools | Services.
Right-click System Restore Service and click Properties.
From the Startup Type drop-down, select Disabled.
Click OK.
Close the Services and Administrative Tools windows.
Right-click My Computer, click Properties, and click the System Restore tab. The System Restore tab should now display properly; however, the System Restore service will be disabled.
Enable System Restore and click Apply.
Note: All previous restore points will be removed.
Tony, you are one smart fella, your second post worked like a charm. I had gone there but just shut it down w/o going into properties which didn't work. Thank you very much for your help!!!!!!
I have already made a restore point. Thank you, thank you, thank you!
tgsmith
2.9K Posts
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April 20th, 2007 09:00
Charles Sawyer
67 Posts
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April 20th, 2007 12:00
tgsmith
2.9K Posts
0
April 20th, 2007 13:00
Problem
When trying to start Windows System Restore, the following error message appears:
"Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience."
Cause
Solution:This error may occur if the primary hard drive or boot partition has been changed/upgraded/replaced and software from the hard drive vendor (such as MaxBlast from Maxtor or Data Lifeguard from Western Digital) has been used to move the data from the old to the new drive.
Note: All previous restore points will be removed.
Try this first.
Tony
Charles Sawyer
67 Posts
0
April 20th, 2007 14:00
tgsmith
2.9K Posts
0
April 20th, 2007 15:00
Message Edited by tgsmith on 04-20-2007 12:08 PM