2.9K Posts

April 20th, 2007 09:00

Charlietoo,
 
I would run a Repair Install of Windows.  You can view a step by step walkthrough of a Windows XP SP2 Repair/Install here:  http://www.windowsxphome.windowsreinstall.com/installxpcdrepair/indexfullpage.htm 
 
Tony

April 20th, 2007 12:00

Tony will that take care of the Dll problem?  Thanks!:smileyvery-happy:

2.9K Posts

April 20th, 2007 13:00

Charlietoo,
 
After considering the fact that your hard drive was apparently cloned using Western Digital's software, I would first try the following:

Problem 
When trying to start Windows System Restore, the following error message appears:

"Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience."

Cause 
This error may occur if the primary hard drive or boot partition has been changed/upgraded/replaced and software from the hard drive vendor (such as MaxBlast from Maxtor or Data Lifeguard from Western Digital) has been used to move the data from the old to the new drive.

Solution:
  1. Click Start | Control Panel | Administrative Tools | Services.
  2. Right-click System Restore Service and click Properties.
  3. From the Startup Type drop-down, select Disabled.
  4. Click OK.
  5. Close the Services and Administrative Tools windows.
  6. Right-click My Computer, click Properties, and click the System Restore tab. The System Restore tab should now display properly; however, the System Restore service will be disabled.
  7. Enable System Restore and click Apply.

Note: All previous restore points will be removed.

Try this first.

Tony

April 20th, 2007 14:00

Tony, you are one smart fella, your second post worked like a charm. I had gone there but just shut it down w/o going into properties which didn't work. Thank you very much for your help!!!!!!
I have already made a restore point. Thank you, thank you, thank you!

2.9K Posts

April 20th, 2007 15:00

Charlietoo,
 
You're welcome.  Thanks for posting back.  Helps everyone reading these posts if we know how a specific problem was resolved.
 
Tony


Message Edited by tgsmith on 04-20-2007 12:08 PM
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