SYSTEM RESTORE PROBLEM

Question

I REMOVED A PROGRAMME AND WAS THEN INSTRUCTED TO DELETE THE FILE FROM MY C DRIVE. AFTER DOING THIS A BUNCH OF THINGS WILL NOT WORK SO I WANT TO RESTORE THE SYSTEM. WHEN I PRESS 'SYSTEM RESTORE' I GET A BLANK PAGE WITH SYSTEM RESTORE AT THE TOP. I WENT INTO msconfig AND TRIED SYSTEM RESTORE THERE BUT GOT THE SAME RESULT i.e. BLANK PAGE WITH SYSTEM RESTORE AT THE TOP. ANY ADVICE ON HOW TO PROCEED FROM HERE????

dunedin · Answer

What file did you delete?

What are the things which are not working?

There are a few different fixes for a blank System Restore page. I`m not sure that you would have any working Restore Points even if a fix worked. If you want to try......

1 Go to Start -> Run and type each of the following commands, one at a time while pressing enter after each one.

regsvr32 jscript
regsvr32 vbscript
regsvr32 /i mshtml

2 http://windowsxp.mvps.org/olereg.htm

Bearing in mind that you have other problems too, you might be better to try a Repair of XP if you have an XP installation CD

Legaleze50 · Answer

Before doing a complete reinstall, try this: http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

Legaleze50 · Answer

Well, it saved me once. But, yes, sometimes it doesn't get you into restore. A complete reinstall is not that bad - I did it more than once. The problem is that all your updates won't be there and depending on when you got your computer you might have plenty of Windows updates to download. And your other programs won't be there -- the ones you added on. The reinstall won't take long -- it's the personalization that will. When it happened to me, I had used registry mechanic and then did something to the registry, of course.

Unless Denny or Rick has some other ideas.

babwedog · Answer

Thanks. I tried this but still ended up with a System Restore blank screen

babwedog · Answer

Thanks. This didn't work so maybe I have to do an XP restore??

chasbox · Answer

babwedog Check this site for system restore problems. It may help you.     http://bertk.mvps.org/

BertKK · Answer

In particular, talk a look here. System Restore opens to a blank window! http://bertk.mvps.org/html/tips.html#BlankWindow

babwedog · Answer

Thanks Bert; nothing worked so I guess I am going to have to re-install.

BertKK · Answer

Hi, That's all the remedies I have. I am surprised reinstalling IE didn't fix it.

BertKK · Answer

Oh, one more thought! You don't by chance have the IE7 Beta installed, do you?

babwedog · Answer

Thanks, I did not realize it would be that much work!

babwedog · Answer

Hi Bert; thanks for all your help. I have not tried to re-install IE yet and I do not have IE7 Beta installed. Am now going to try and get SP2 installed. Regards, Babwedog

BertKK · Answer

Hi, SP-2 may fix it. If not, it would be much easier to reinstall IE than XP.

babwedog · Answer

Hi Bert,

After trying all the recommended fixes and a few others I bit the bullet and spent $99 on Dell's Tech Service. They were very good and fixed everything but it took them 3hrs and 42 minutes so I don't feel so bad.
Thank you for your help.
Best regards,
Babwedog.

BertKK · Answer

Hi, Were you able to determine what the exact fix was?

Windows General

SYSTEM RESTORE PROBLEM

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