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0
5878
December 19th, 2003 19:00
Taskbar in XP Pro Freezes
When I click on an icon in the taskbar on my Microsoft XP Pro computer, I do not get an immediate response. I have to wait for 15 to 20 seconds before the the program comes up on the monitor. Sometimes I don't get an arrow to select, there is a double arrowed symbol that will not let me select anything. What can I do?
0 events found
No Events found!
TNG
25 Posts
0
December 22nd, 2003 16:00
Here is my log for malware:
Logfile of HijackThis v1.97.7
Scan saved at 12:22:21 PM, on 12/22/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Sophos SWEEP for NT\SWUPDATE.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\mqsvc.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Sophos Enterprise Manager\Library\bin\schdsrvc.exe
C:\Program Files\Sophos Enterprise Manager\Library\bin\rptsrv.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\mqtgsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\Esu6.exe
C:\WINDOWS\System32\GqaiMO18.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://if.searchcentrix.com/sidecat.jsp?p=98567&appid=21&id=0859051921681112
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://if.searchcentrix.com/sidecat.jsp?p=98567&appid=21&id=0859051921681112
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 68.208.222.225:80
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://register.hp.com/servlet/WebReg.servlets.EntryServlet?appID=java_wreg_wreg_genpg
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: (no name) - {02792632-C579-4698-95BE-3951B5EF74EF} - C:\WINDOWS\System32\ahvicap32.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-DFF7-EC6BF4D5FA7D} - C:\WINDOWS\gsim.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.95-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.95-big.dll
O3 - Toolbar: (no name) - {DCFE4280-B193-4BC7-AF4A-96933FE5D5A6} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\MtyJ63F.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: InterCheck Monitor.LNK = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3A71D2D-6EDD-4E07-AAC1-3140E25D6AEE}: NameServer = 209.130.32.63,205.152.0.58
TNG
25 Posts
0
December 22nd, 2003 18:00
Thank you very much. Here are the results:
HijackThis Fixed Log:
Logfile of HijackThis v1.97.7
Scan saved at 1:58:28 PM, on 12/22/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\mqsvc.exe
C:\Program Files\Sophos Enterprise Manager\Library\bin\schdsrvc.exe
C:\Program Files\Sophos Enterprise Manager\Library\bin\rptsrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\System32\mqtgsvc.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\Program Files\Sophos SWEEP for NT\SWUPDATE.EXE
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://if.searchcentrix.com/sidecat.jsp?p=98567&appid=21&id=0859051921681112
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 68.208.222.225:80
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://register.hp.com/servlet/WebReg.servlets.EntryServlet?appID=java_wreg_wreg_genpg
O2 - BHO: (no name) - {02792632-C579-4698-95BE-3951B5EF74EF} - C:\WINDOWS\System32\ahvicap32.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.95-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.95-big.dll
O3 - Toolbar: (no name) - {DCFE4280-B193-4BC7-AF4A-96933FE5D5A6} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: InterCheck Monitor.LNK = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3A71D2D-6EDD-4E07-AAC1-3140E25D6AEE}: NameServer = 209.130.32.63,205.152.0.58
Could not find a folder for Incredifind and VBouncer to remove.
Here is the peper.txt contents:
12/22/2003 1:50:17 PM
C:\WINDOWS\SYSTEM32\LysXhe2.exe
C:\WINDOWS\SYSTEM32\MtyJ63F.exe
C:\WINDOWS\SYSTEM32\Pywf2.exe
C:\WINDOWS\SYSTEM32\SjrZsY.exe
C:\WINDOWS\SYSTEM32\StbRt6.exe
C:\WINDOWS\SYSTEM32\SzepW5ln.exe
C:\WINDOWS\SYSTEM32\Unpv.exe
12/22/2003 1:50:52 PM
C:\WINDOWS\SYSTEM32\BuoM.exe
C:\WINDOWS\SYSTEM32\Dkp0gr89.exe
C:\WINDOWS\SYSTEM32\Efevo.exe
C:\WINDOWS\SYSTEM32\Esu6.exe
C:\WINDOWS\SYSTEM32\Fnjt.exe
C:\WINDOWS\SYSTEM32\GqaiMO18.exe
C:\WINDOWS\SYSTEM32\Jtdk.exe
C:\WINDOWS\SYSTEM32\Ovs0A.exe
C:\WINDOWS\SYSTEM32\SubRuQ.exe
C:\WINDOWS\SYSTEM32\Tsa9.exe
C:\WINDOWS\SYSTEM32\Vuc0.exe
C:\WINDOWS\SYSTEM32\Wjwi.exe
Here is what I found re: ahvicap32.dll file:
Under properties:
General:
Type: Application Extension
Open: Unknown
Created: Sept. 01,2003
Version:
File version: 1.0.0.30
There was nothing else. No source identified.
Thank you again.
ChrisRLG
2 Intern
•
3.9K Posts
0
December 22nd, 2003 20:00
Answer is being provided in this thread
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=1440
TNG please post in the other thread - leave this one, as the virus board seems a better place to answer this.