taskmgr.exe takes up high CPU

Question

I am trying to figure out why my friends laptop is so slow.  It's a dell inspiron 1150; celeron 2.6GB processor; 256MB RAM; windows xp-service pack 2.  Can't find any virus's or spyware.  Start up in safe mode taskmgr.exe uses 10% CPU; start up in normal taskmgr.exe goes up to 26%.  Below is a Hijack This scan log.  Can anyone help me? Logfile of HijackThis v1.99.1 Scan saved at 1:13:53 PM, on 4/26/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\America Online 9.0\aoltray.exe c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Hijack_This\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_16_0.dll O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_16_0.dll O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_3_16_0.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

jeffcmfrt · Answer

There is a couple of reasons it is runing slow.First windows runs best and likes 512 of RAM you only have 256 also your system has a intergrated graphics card which shares with your your systems RAM. So the video card is basicly taking RAM too so you have less than 256.A regular video card unlike a intergrated card it has its own memmory built in like 128 or 256 .And the answer is no if you are going to ask if you can upgrade the video card . If you upgrade your Ram you will see improvement in speed. Also make sure you are free of spyware and adware which can also slow a syatem.Make sure you have enough free space on your hard drive. Run Disc cleanup and defrag that can help too. Also make sure you delete cookies and files in internet explorer which can contribute to slow performence also.And remove all unnessarey programs in your startup you can do this by START>RUN Type in msconfig select startup tab write down evrything that is in there then close. Do a google search to find out which ones you need to keep checked and what the program is and which ones you want to remove from the startup. You can try theese things but without more RAM i don't think they will help all that much.Good Luck

Inspiron XPS Gen 1
3.4 H/T processor
1 gig ram
256 ddr ati 9800
15.4 wide aspect ultra sharp
wuxga(1920x1200) display
Operating system windows xp home
Service pk 2
Logitech MX750 wireless mouse
Nostromo n52 gamepad

Message Edited by jeffcmfrt on 04-27-2005 07:27 PM

Denny Denham · Answer

jesmith1, You need to post your Hijack log in the conference here. That is where the Hijack experts work.

jesmith1 · Answer

I installed a patch for the Inspiron 1150 that was supposed be installed after the XP service pack 2 (didn't look for the easy answer!)  Taskmgr.exe is now running at 1%.  I will pass along the other information you provided. Thanks for all the help!

mmrobins · Answer

I had the exact same problem where taskmgr.exe would take up close to 100% of the processor on my Inspiron 1150. Here's a link to the fix from dell. Message Edited by mmrobins on 12-21-2005 04:01 PM

Windows General

taskmgr.exe takes up high CPU

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