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30778
September 14th, 2014 22:00
test Recovery from Dell DataSafe Local Backup
Hi,
I looked for a Dell support forum but only found hardware, video and audio. Weird, maybe it's me.
So, I apologize if I'm posting in the wrong forum.
I have a Dell desktop. I used Dell DataSafe Local Backup to Create Recovery content on USB flash drive. The system did not arrive with the OS on a DVD. So I rely on this backup software.
I had to test the recovery USB on a virtual machine.
So, I tested the recovery USB in a virtual machine. And, in the VM it Dell DataSafe Local Backup placed my recovery on the E drive and I can't boot. Screenshot below.
I don't know what to do to finish testing Dell DataSafe Local Backup to confirm if it works or not.
If you can provide assistance I will appreciate it.
Thank you.



osprey4
4 Operator
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34.2K Posts
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September 15th, 2014 16:00
Hi Nohellphiccup,
Dell has replaced that utility with Dell Backup and Recovery (DBAR). My suggestion would be to use that to create your recovery media.
Philip_Yip
9 Legend
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16.1K Posts
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September 17th, 2014 03:00
The forums have a Microsoft OS board which is more suitable for this question:
http://en.community.dell.com/support-forums/software-os/f
A few remarks, you cannot test Dell DataSafe on a VM, the BIOS of the VM is a virtual BIOS and not a Dell BIOS. In addition the emulated virtual BIOS will have different settings such as SATA operation to the real Dell BIOS and so there are a lot of factors which mean that you won't be able to boot properly. Dell DataSafe Local Backup also required a hard drive of the same size or larger than the original, a problem likely also encountered with a VM.
Next moving onto Dell Backup and Recovery. The latest version has multiple fixes including the ability to install on a clean install and setup a new factory partition and the ability to install on a smaller hard drive than the original (so long as its large enough for the recovery image). See here for some more details:
http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/
If you want to indeed test and exclusively rely on the one machine and software on it, you are best to purchase a 3.5 " Internal Desktop SATA HDD (you are on the Desktop board so I assume you have a Desktop) and remove the existing drives on your machine. That way you can test using the real Dell BIOS of your machine.
I have done quite a bit of testing with it on:
All on a clean install. Most of the systems are older and likely the few issues I have found will be fixed in the next release.
Philip_Yip
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16.1K Posts
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September 18th, 2014 05:00
Do not worry about positing on the wrong forum. We can actually move it to the Microsoft OS forum but haven't because email notifications are currently down from the last forum update, therefore you might lose the thread.
Dell Backup and Recovery will automatically find the Recovery partition if its there.
If not it will create a new one, it will not ask the user to specify one. You will see your Recovery partition is similar to mine which was done on a clean install.
You should now create a Recovery USB, this is not the same as a Reinstallation DVD, its essentially a copy of the recovery partition made on bootable media, you can use it to install but drivers and preinstalled software will be prebundled:
As mentioned you can test the recovery USB if you install a separate hard drive and remove the originals.
P.S. as you are using Windows 7, my guides have additional instructions for downloading and installing Windows 7. These make an identical install to a Windows 7 Reinstallation DVD:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/
You can also follow the methods for a clean install in the event of failure.
Philip_Yip
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September 18th, 2014 18:00
My email notifications appear to be back up so I've moved this to the Microsoft OS Forum.
nohellphiccup
1 Rookie
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68 Posts
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September 16th, 2014 21:00
Hi osprey4 ,
Thank you! I will try that software.
nohellphiccup
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September 17th, 2014 22:00
Hi Philip,
Prior to reading your response I already completed the following,
- uninstalled Dell DataSafe Local Backup
- Installed Dell Backup and Recover
- tried but failed to use the VM as the recovery computer
So, thank you for the information you provided which answers the question on why the recovery in a virtual machine failed.
I have one last question if you don't mind about both of the Dell recovery programs that I used.
Below is a screen shot showing Disk 0
The backup/recovery program did not ask me to locate the Recovery partition.
Is that the Recovery partition placed on the drive by Dell to contain the Windows 7 installation DVD?
How come the backup/recovery program didn't ask me to locate it; it seemed to automatically find it by itself.
Again thank you for your time and I will try to move this to the proper forum.
nohellphiccup
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September 19th, 2014 11:00
thank you for all your help!
Philip_Yip
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September 19th, 2014 12:00
You're welcome. P.S. you reminded me of something that I had noted down to write a guide on. Its not complete yet but I think its time I write a guide on using VMWare player:
http://dellwindowsreinstallationguide.com/installation-of-windows-and-linux-on-a-virtual-machine-using-vmware-player/