2 Intern

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12K Posts

February 22nd, 2006 03:00

Controller error sounds like a motherboard issue (going bad).  Have you tried falshing the BIOS?

7 Posts

February 23rd, 2006 01:00

No have only tried uninstalling sonic then reinstalling it.Thought it was a recorder problem. Is flashing the BIOS best place to start? Then what?

2 Intern

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12K Posts

February 23rd, 2006 01:00

You have three optical drives on this machine?

2 Intern

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12K Posts

February 23rd, 2006 10:00

That's two drives.  Do you have three physical drives?

7 Posts

February 23rd, 2006 10:00

yes, There is a dvd rom/dvd+rw combo drives came with machine,
later I added a ext dvd -/+ rw double layer 16x.

7 Posts

February 24th, 2006 01:00

Sorry for the confuseion.
The answer is yes,
optical drive 1 is dvd rom
optical drive 2 is dvd+rw
optical drive 3 is a ext dvd-/+rw dl

2 Intern

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12K Posts

February 24th, 2006 03:00

The only thing that comes to mind immediately is either a BIOS flash or updated drivers for the external unit.  I've never heard of two burnewrs on one machine, not normal machines anyways.

A System Restore didn't work?

7 Posts

February 24th, 2006 13:00

No, system restore did not help. I only had a check point back to 2/10/2006.
Lost restore points when I turned off system restore to do a defrag, told this
would work better, can't say it did. I will try flashing the BIOS and get the driver update, and will let you know. THANKS FOR HELPING ME.

The reason for the 2nd burner was I wanted a copy of Nero, found this burner on sale
with Nero, faster speed, double layer, also burns to dvd-r every thing worked great
for about a year

2 Intern

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12K Posts

February 25th, 2006 09:00

If you Google the main part of your error message, you will get some hits, but no real solution yet.

7 Posts

February 26th, 2006 00:00

Yes, I looked on google, that's actsualy what lead me to dell's forum. Its hard to
tell if its a hardware, or software problem. Both of my dvd recorders still work with
sonic or Nero directly, just not from the file and send to menu in windows.
I talked to an asoliate from work today that had the same error on his dell,however
his stoped working completely, he had no solution either.
I tried to get BIOS and driver updates from dell last night, could not get pass the second page where you chose the operating system will try again tonight.

again: Thanks for helping

7 Posts

February 27th, 2006 01:00

Yes, I looked on google, that's actually what lead me to dell's forum. Its hard to
tell if its a hardware, or software problem. Both of my dvd recorders still work with
sonic or Nero directly, just not from the file and send to menu in windows.
I talked to an asoliate from work today that had the same error on his dell,however
his stoped working completely, he had no solution either.
I tried to get BIOS and driver updates from dell last night, could not get pass the second page where you chose the operating system will try again tonight.


OK I have done a BIOS flash, updated chipset, the flashed the optical drives that
came with the Dell. However not the ext sony drive. Instructions say to uninstall any packet writing softwear such as DLA and to disable DMA settings in windows could not find this setting. Can you tell me where it is?
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