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payton_fulton

6 Posts

6999

January 22nd, 2007 18:00

The memory could not be read???

Greetings,
 
Every once and a while I get the following error either when I close down the internet or shut down the PC.  "The instruction at 0x68009430 referenced memory at 0x68009430, the memory could not be read."  I just purchased this PC in NOV. 06', and I am curious to why this is happening and if anyone has any troubleshooting ideas that I should try???  Below is the hardware my PC consists of and it is an XPS410 running Windows XP Media Center Edition, and thank you in advance for your responses.
 
1 CJ339 MOUSE, UNIVERSAL SERIAL BUS, 2BTN, WHEEL, LEAD FREE, OPTICAL, BLACK 1 DK315 CARD (CIRCUIT), GRAPHICS, 128, 7300, LOW ENCRYPTION, MRMGA10 2 X8388 DUAL IN-LINE MEMORY MODULE, 512, 667M, 64X64, 8, 240, 1RX8 1 GR343 KIT, SOFTWARE, OVERPACK, WINDOWS XP, MCE05U, DIGITAL VIDEO DISK DRIVE, ENGLAND/ENGLISH 1 JX145 PROCESSOR, 6600, 2.4, 4M, CORE DUO-CONROE, BURN 2 1 NJ131 INSTRUCTION, DEVIATE CHAS L6 TO L5.5 1 X8711 ASSEMBLY, CABLE, INPUT/OUTPUT, FRONT, 1394, TANK 1 Y9457 CARD (CIRCUIT), CONTROLLER, 1394A, PC INTERFACE, FULL HEIGHT, ADAPTEC, LEAD FREE 1 DY654 KIT, SOFTWARE, WORKS, 8.5, OFFICE, TRIAL, ENGLAND/ENGLISH 1 KJ485 KIT, COMPACT DISKETTE, MTG3, M3 1 WH625 MODEM, V.92, DATA FAX, INTERNAL, SON4, LEAD FREE, DELL AMERICAS ORGANIZATION 1 RG894 KIT, SOFTWARE, APPLICATION, SONIC SOLUTIONS, CINEPLAYER 1 JX718 HARD DRIVE, 250G, S2, 7.2K, 3.5, WD-HAWK 1 UF650 KIT, SOFTWARE, TREND MICRO, 12, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION 0 149DF INFORMATION, PREPARATION MATERIAL, DEVIATION, PRECISION WORKSTATION, INCREASE, #2 1 TH760 KIT, SPEAKER, 120V, A525, LEAD FREE, BLACK, DELL AMERICAS ORGANIZATION 1 CJ281 DISPLAY, FLAT PANEL DISPLAY, 19, E196FPB, MIDNIGHT GRAY, DELL AMERICAS ORGANIZATION, FLAT PANNEL IN BOX 1 DJ331 KEYBOARD, 104, UNIVERSAL SERIAL BUS, UNITED STATES, ENTRY, LITEON, BLACK 1 JH300 ASSEMBLY, DVD+/-RW, 16, TOSHIBA SAMSUNG STORAGE TECHNOLOGY, Serial ATA, BLACK

Uncle Ripper

591 Posts

January 22nd, 2007 21:00

Go to control panel (may have to switch to classic view)/administrative tools/event viewer and ck all the event locations for errors.  Sometimes you'll get an error for something you don't have installed like a fax etc. that causes the problem, which was my case so I went to services and turned fax off which fixed the problem. 
 
The above is a good troubleshooting step, BUT, the best thing to do is reformat and install a fresh copy of windows.  This eliminates all the surpurfulous programs dell loads. A pain yes, worth it, you bet.
 
BTW:  you're probably asking yourself why not just uninstall all the programs you don't need and eliminate the format/install windows step.  Because it leaves to many stray files and needless registry entries.

Message Edited by Uncle Ripper on 01-22-200706:03 PM

johnleb

17 Posts

January 23rd, 2007 15:00

I get the exact same error after I installed Norton Internet Security 2007.  It occurs right before the computer turns off or reboots.  I get no errors in my logs either.  It occurs 90% of the time on shutdowns or reboots.  If you find a fix, please let me know.

Message Edited by johnleb on 01-23-200711:24 AM

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