Have you installed the latest microsoft patch KB832894 (called Q832894 in Add/Remove Programs) for Internet Explorer? There have been some reports that it has interfered with some secure HTTPS sites. Has your friends laptop got the same patch installed? The only solution I know at the moment is to uninstall the patch and/or wait for the website to update. If you uninstall it just remember to keep a close eye on your e-mails and not follow any dubious links which may ask you for personal security information.
Have you tried a different browser? Mozilla, Opera, Netscape? unfortunately, I have to use 3 browsers to visit all the sites I wish to on the internet. So much for w3c compatibility, huh?
I did have this patch installed. I removed it but the website still does not load. I have even tried Netscape to load this page but it doesn't work either.
The UT EID System requires Netscape 2.02 or higher with Javascript and cookies enabled. We strongly recommend that you use current generation browsers whenever possible.
Netscape 6.2 and higher
Internet Explorer 5.5 and higher
UT Austin, students, faculty and staff can download updated browser versions from the Bevoware download site.
Visitors who are not students, faculty, or staff can download the latest versions of these browsers from Microsoft or Netscape.
good luck, I would assume that you probably have a java incompatibility if I was to guess.(unless you didn't have cookies enabled or you, your ISP, or they weren't blocking your secure request.)
dtkirk
74 Posts
0
February 6th, 2004 16:00
Have you installed the latest microsoft patch KB832894 (called Q832894 in Add/Remove Programs) for Internet Explorer? There have been some reports that it has interfered with some secure HTTPS sites. Has your friends laptop got the same patch installed? The only solution I know at the moment is to uninstall the patch and/or wait for the website to update. If you uninstall it just remember to keep a close eye on your e-mails and not follow any dubious links which may ask you for personal security information.
Cheers dtkirk
noobody
133 Posts
0
February 6th, 2004 16:00
maylcy
24 Posts
0
February 6th, 2004 18:00
I did have this patch installed. I removed it but the website still does not load. I have even tried Netscape to load this page but it doesn't work either.
noobody
133 Posts
0
February 6th, 2004 19:00
from their website:
Browser Requirements
The UT EID System requires Netscape 2.02 or higher with Javascript and cookies enabled. We strongly recommend that you use current generation browsers whenever possible.
Netscape 6.2 and higher
Internet Explorer 5.5 and higher
UT Austin, students, faculty and staff can download updated browser versions from the Bevoware download site.
Visitors who are not students, faculty, or staff can download the latest versions of these browsers from Microsoft or Netscape.
contact them: http://www.utexas.edu/its/help/forms/mailform.html
good luck, I would assume that you probably have a java incompatibility if I was to guess.(unless you didn't have cookies enabled or you, your ISP, or they weren't blocking your secure request.)