I hope someome can help you! I got the same thing! Plus when I tried Dell online chat help, all

I could get was a Blank page? Whats that about????

undertherug

 

So far, I have gotten suggestions, :

 

 

You can download the diagnostics here:

http://support.dell.com/support/downloads/format.aspx?c=us&cs=04&l=en&s=bsd&SystemID=DIM_PNT_P4_CEL_2400&os=WW1&osl=en&deviceid=3841&typecnt=1&libid=13&releaseid=R100688&vercnt=4

There are good instructions on what to do next.

However, pressing F12 at boot should not be so traumatic. You can't do any damage there.

Give it a try. Press F12 when you see the blue bar at the top of the screen (or when you see Press F2 ... Press F12). Then select diagnostics. They should run. Otherwise you can download and go from there.

The above Web Site, states it does not exist, when I do searches for it. And, I still have not tried the F12 at boot yet, because I remember the last time, I did, how I was so confused, so if you try the F12 at boot, please let me know, how it goes, and Thanks!

 

lil lost                                       

undertherug,

 

Oh, and about the Dell Online Chat Help, whenever, I open it, I get Chat, and not a blank page.

 

lil lost