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April 16th, 2024 18:35

Unable to sign into Dell laptop

I have been compromised by an outside source. My laptop username and sign in credentials have been changed by the scammer. I am unable to sign in to my Inspiron Laptop and unable to reset my username or sign in password credentials    PLEASE HELP. 

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April 16th, 2024 19:01

If that password is in your MS account, change it immediately.

Then do a clean, ground-up reinstall of Windows on the system -- you have no way of knowing what they might have done.  Meanwhile, keep the system offline until you've wiped it and reinstalled the OS.

https://www.dell.com/support/kbdoc/en-us/000176966/reset-or-reinstall-windows-10-on-your-dell-computer

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