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February 20th, 2020 21:00
Unexpected shutdown when raising computer from sleep mode
I have an Insperion 27 7775. I will put it into sleep mode when I am not using it. When I raise the computer from sleep mode by moving the mouse or pressing on the keyboard, the computer will begin to start up and then very sudenly shutdown. From there it must be turned on by pressing the power button and the computer will go through a startup cycle.
We have tried different Power Plans, but the error continues no matter what the power plan is.
We have checked the discs for errors, but none have been found.
Appreciate any assistance. Thank you!
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dav2020
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March 19th, 2020 20:00
Hi, I have the same problem. It started after the windows update few weeks ago. and the situation gets worst. First it will not wake up and goes to shut down, now I need to unplug the power cord and put it back in to start the computer.