Unsolved

This post is more than 5 years old

4 Posts

633

September 5th, 2009 13:00

Unexplained desktop window appears

I have a Dell Dimension 2400 running Win XP. I am getting a popup window on my desktop with a picture of a lock--no message or source on the window. Sometimes the lock is in the lock postion and at times unlocked but there is no way to close the window. The window usually appears on startup and I am able to use the computer despite the intruding window. Can anyone help with this problem?

Thanks,

Tom

4 Apprentice

 • 

2.6K Posts

September 5th, 2009 14:00

Sounds like it could be the monitor itself, not the PC.   This may help:

http://www.paulstravelpictures.com/Dell-LCD-Monitor-Flashing-Padlock-Icon/index.htm

Something else I've seen mentioned is holding the monitor's menu button down for at least 20 seconds to reset it.

4 Posts

September 7th, 2009 18:00

Problem solved! You were right on and thanks very much. I sure appreciate the tip.

Yours,

Tom

4 Apprentice

 • 

2.6K Posts

September 7th, 2009 19:00

Glad you got it sorted.  :emotion-1:

 

0 events found

No Events found!

Top