Uninstalling "RAID Storage Manager"

I have been told by our computer guy that this is a utility that came from Dell.  I don't need it and went through the normal procedure of removing using the Add/Remove tool.  When I did that, the process appeared to be working so I didn't bother to verify.  Several days later though, I discovered the program is still on my computer and appears to be fully functional.  It didn't even remove the appropriate folder from the start menu.  However, the Add/Remove listing is gone - apparently that was the only thing removed.

Does anyone know how to get rid of this program - registry entries and all?