2 Intern

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12.7K Posts

January 21st, 2007 18:00

"My guess is that if you go into the BIOS, you probably see that 'Intel Quick Resume Technology' is enabled under 'Power Management'.  Either disable it, else you'll need the Intel QRTD (quick resume technology) driver.  Download it from the Dell support site or direct from Intel."
 

Message Edited by mombodog on 01-21-200702:09 PM

12 Posts

January 22nd, 2007 03:00

Thanks, this does seem to be the issue. The problem is that there are no Vista drivers available on Dell's or Intel's website for QRTD. I think I will just disable it for now and wait a couple months until Vista support is better established.

One other interesting note. Having just purchased a brand new XPS 410, which Dell required me to buy a 15 month subscription to Norton (or some others), it's interesting to find out that the Norton 2006 (and 2007) software will not run on Vista. Hopefully Dell and/or Norton are planning to help out those customers who've recently purchased their software.

Thanks,Tim

2 Intern

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12K Posts

January 22nd, 2007 04:00

It's not Dell, it's Microsoft trying to limit access to the kernel.

91 Posts

January 22nd, 2007 11:00



jmwills wrote:
It's not Dell, it's Microsoft trying to limit access to the kernel.


.......and for good reason.
 
To the OP; I had a similar issue on one of my machines and after what seemed like a endless search it turned out to be the old game port on the sound card that was the unknown device.
 
There was no easy way to identify it and the sound card itself worked fine but the game port on it and Vista just didn't play nice.

2 Intern

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12.7K Posts

January 22nd, 2007 12:00

My understanding is Microsoft is only locking down the kernel in 64 bit , 32 bit is not.
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