Unknown device after installing Vista

Question

After installing Windows Vista Ultimate, now there is 1 unknown device in Device Manager. I did a clean full install, including formatting the drive, not an upgrade. I've downloaded all available Vista drivers from the Dell website, but still 1 missing device.

Any idea what this device is or where I can get Vista drivers for it?? Thanks

Device manager shows this:

Hardware IDS:

ACPI\AWY0001
*AWY0001

Physical device object name:

\Device\0000004f

Parent:

ACPI_HAL\PNP0C08\0

Siblings:

ACPI\PNP0C0C\2&daba3ff&1
ACPI\GenuineIntel_-_x86_Family_6_Model_15\_0
ACPI\GenuineIntel_-_x86_Family_6_Model_15\_1
ACPI\PNP0A03\4
ACPI\PNP0C01\1
ACPI\PNP0C02\17
ACPI\PNP0103\2&daba3ff&1
ACPI\FixedButton\2&daba3ff&1

mombodog · Answer

'My guess is that if you go into the BIOS, you probably see that 'Intel Quick Resume Technology' is enabled under 'Power Management'.  Either disable it, else you'll need the Intel QRTD (quick resume technology) driver.  Download it from the Dell support site or direct from Intel.'   Found here  http://www.dellcommunity.com/supportforums/board/print?board.id=dim_bios&message.id=45418&page=1&format=all Message Edited by mombodog on 01-21-200702:09 PM

timmed · Answer

Thanks, this does seem to be the issue. The problem is that there are no Vista drivers available on Dell's or Intel's website for QRTD. I think I will just disable it for now and wait a couple months until Vista support is better established.

One other interesting note. Having just purchased a brand new XPS 410, which Dell required me to buy a 15 month subscription to Norton (or some others), it's interesting to find out that the Norton 2006 (and 2007) software will not run on Vista. Hopefully Dell and/or Norton are planning to help out those customers who've recently purchased their software.

Thanks,Tim

jmwills · Answer

It's not Dell, it's Microsoft trying to limit access to the kernel.

ATC7 · Answer

jmwills wrote:

It's not Dell, it's Microsoft trying to limit access to the kernel.

.......and for good reason.

To the OP; I had a similar issue on one of my machines and after what seemed like a endless search it turned out to be the old game port on the sound card that was the unknown device.

There was no easy way to identify it and the sound card itself worked fine but the game port on it and Vista just didn't play nice.

mombodog · Answer

My understanding is Microsoft is only locking down the kernel in 64 bit , 32 bit is not.

Windows General

Unknown device after installing Vista

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