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2806
February 21st, 2008 15:00
unmountable boot volume problem
I have an inspiron 1501, and last night it gave me the message:
unmountable_boot_volume, and could not get pass it, so I called
the support line, and they helped me get my system started
again after running diagnostics test, it's not a hardware problem
but they want me to back up all my files, and want to do a
re-install????
Is there anything else I can try, before going to that, ?
Right now, it's up and running but just not sure for how long?
I have found info on the net, as what to do if I get the
error message again, but nothing about what to do, now
that my system is up.
Hope someone can help me?
Thanks
Josee
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Pawk
319 Posts
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February 21st, 2008 20:00
Tech support is right on this one. Back up your files NOW. I mean right NOW. Do not pass go, do not procrastinate at the risk of permanent data loss.
Once you're done with that, you can try running a chkdsk /r on it, it could be just full of errors. If that doesn't work, prepare for an OS reinstall.
Josee-Chantale
4 Posts
0
February 21st, 2008 20:00
Thank you for your fast reply,
I have backed up all my files, thank you,
My question now is: to run that "chkdsk/r" do I just
shutdown and restart the computer with the recovery disk in?
or do I have to do, something else first.?
Pawk
319 Posts
0
February 21st, 2008 21:00
In the black window that appears type in chkdsk /r
Type Y when it asks to run on restart.
Restart computer.
Josee-Chantale
4 Posts
0
February 22nd, 2008 02:00
Hi,
Thank you for your help.
I did it, and it worked,
my system seems to be back to normal,
thanks again,
Josee-Chantale
4 Posts
0
February 23rd, 2008 19:00
Hi there,
I now have a new problem with my system, and not sure if it's
related to the first one or not.
it's now giving me the following error message:
RUNDLL
An exception accured while trying to run "Ixctafcn.dll,
Devise monitor request with a numeric id that keeps
changing every time it pops up
3 times so far, but the day is young....lol
Do you think it's related, or is my system
going into "cardiac failure" again
Thanks
Josee