USB Ports not responding and other things...Help!

Question

I have Windows XP Office Edition - Dell Optiplex SX 280 Computer.  I just moved and when I set-up the computer several symptoms started to appear (Computer was without power for about 3 days) - 1 - The date/clock was reset to a different time 2 - Quickbooks date set back to when I initially downloaded the software (2004) 3 - 2 USB ports are not funtioning 4 - Computer doesnt recognize printer no matter which USB port I use 5 - The 'safely remove hardware' icon will not go away for my removable disk drive.   What I have attempted so far- 1 - Unistalled printer software and reinstalled - Found New hardware wizard doesn't appear though. 2 - Set USB Root Hubs to not shut off devices to save power 3 - Shut down computer and hope all the problems would go away when I restart   PS - prior to my problems, LOW Voltage Warning appeared at start-up and I would have to strike the F1 key to continue booting.   Please Help!!!! Thanks- Jami

jlh5404 · Answer

Thanks...I was hoping that wasn't the problem, but you may be right.  I ran a quick diagnostic test, but everything turned up normal. I'll run the extend test and see if anything turns up.

User97502 · Answer

You mention one important clue in your post.  You have recently moved.  You could have damaged your system in the move.  There could be any number of things causing these problems.  A cracked solder joint on a piece of hardware.  Physical damage to the hard drive itself.  The CMOS (motherboard) battery could be loose, dying, or faulty.  There could be a loose RAM stick(s).   Run the Dell Diagnostics on the system.  Pay particular attention to the tests for the hard drive and RAM.

jlh5404 · Answer

Thanks for taking the time to help.  Everything seems to be normal.  I uninstalled the USB Hubs and restarted, so that issue is resolved.  It must be the printer or its USB cable.  Shew!  I can handle that.

User97502 · Answer

You are welcome.  Good luck and hopefully all you have to do is buy a new USB cable.

Windows General

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