Unsolved
This post is more than 5 years old
5 Posts
0
10352
October 30th, 2006 11:00
USB Thumb drives not recognized.
I've run into trouble getting my XPS 200 to recognize thumb drives. I continue to get a code 28, and a message from the device driver troubleshooter that it cannot find the driver. These thumb drives work fine on other computers. I've tried the driver reset tool. I ordered teh CD's from Dell, and with the resource CD in the drive, the troubleshooter still couln't find a driver. I chatted with the hardware tech, and am convinced the port is ok, as a smart card reader works in it. At the suggestion of a different forum moderator, I removed the mouse and printer from the rear ports--still no luck, plus had to restore to an earlier point to get the mouse and printer back. the suggestion is that my OS is corrupt, but I'm not anxious to reinstall.
I'd really appreciate help!
I'd really appreciate help!
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gator6x4
195 Posts
0
October 30th, 2006 12:00
Recommended resolution
To install the drivers for this device, click Update Driver. This starts the Hardware Update Wizard.
I noticed that you stated you have tried the trouble shooting feature in device manager. Have you tried the "Update Driver Feature"?
Open device manager:
Start
system
Hardware
Device Manager
Scroll down to Universal Serial Bus Controllers
Expand by clicking on the +
Right click on one of the USB Ports listed and select (Update Driver) from the pop up
Insert the disk asked for