video driver

Question

hi i have an Inspiron 2500 and i'm using it more than 3 years. after i installed Sp2 my computer (microsoft's) crashes after a while because of the video driver. i did fdisk and reinstalled Xp professional today after i restarted in the FIRST reboot my screen doesn't show me anything  but i understand that xp is running because when i did alt f4 and press ont right arrow WITHOUT seeing anything it can turn off/restart. as a conclusion i need a video driver which is working with Sp2. Where can i find it? please help me thanks.   Dell Inspiron 2500 Os: Xp prof.

GreyMack · Answer

Check for Downloads under the Product Support tab at the top-left of these pages.

The latest video driver for the I2500 is A03 released 10/01. You might also wish to try running Dell Diagnostics, which will test the system independantly of Windows.

GM

efe · Answer

i already have that version of the driver in the original installation cd. i don't know dell diagnostics, what do i have to do?

maxd · Answer

What is the model of your monitor ? Do you know if your system needs to have the chipset drivers installed manually, that is to say, after the install of XP ?

GreyMack · Answer

This is the link to the Dell I2500/XP Reinstall Guide.

http://support.dell.com/support/topics/global.aspx/support/software_reinstall/en/index?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_CEL_P3CG_2500&ServiceTag=&results=true&category=0&OperatingSystem=47

This is the link to all the Downloads available for the I2500 running XP. Dell Diagnostics for the I2500 is there.

http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_CEL_P3CG_2500&category=0&os=WW1&osl=EN

There is plenty of other good info in the Product Support area also. (User and Service Manuals, Original and Current System Configuration, ...)

GM

jaffi2000 · Answer

I have the same problem, the solution offered in the previous posts don't seem to help. After re-installing Windows XP pro and updating to SP2, the computer will reboot to a black screen, the only workaround is to boot in safe mode... Has the original poster been able to solve the problem yet? Please post more suggestions.

Thanks,

//Jay

Windows General

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