Virtual PC 2004/Error msg 1607/cannot install printer software/CONFUSED!!!!!

Unless you have installed Virtual PC on your 2400, someone is way off base here.  Virtual PC is software hat runs on top of your current OS that emulates another OS running, in this case Server 2003.  You can in theory run a domain with a Server and PC from just one machine if you have enough horesepower.

Your case would have a "Virtual Server" running whihc needs 5 minutes to updates all the settings in order torecognize all the machine changes  for hardware, but I seriously doubt you are doing this, right?????.

Did you download the latest drivers for the Lexmark device and not rely upon the CD?  That would be advisable.

yes I have..went to the Lexmark site and DLed the drivers for this specific printer(on advise from the Lexmark tech)

I am not sure as to what you are talking about w...OS...

All I know for sure is that I have checked my Add & Delete for this program and I also ran a search and the results is Zilch!!!

That is why I am so confused(well at least on this matter:smileywink:)...I am getting an error msg about a program that I cannot find on my comp..so why??? and what do I need to do to correct it???

Message Edited by tbug53 on 04-25-2005 08:32 PM

SYSTEM INFOell 2400/dial-up/Lexmark X125 all-in-one installed(working great)/XP & XP2

***NOTE:I have been unable to locate this program on my comp using the search,add/delete program.I am not sure but I think it might be something in the XP program still checking.

The installation then resumes once I click the ok button...the files the DL and I am brought to the finish window where ther are 2 options(check to install center control on desktop and check to open center control) but I cannot check either option..from ther I click finish and the program closes.

Now I can print using the comp by clicking the print icon which brings up the properties of the 5200 series but I cannot access the center control for scanning/editing..

I think that about covers it so if there is an answer out there please let me know or any ?'s let me know

tbug

You have yet to mention the brand or model of the scanner.  Is it XPSP2 compatible?  (Please chill with the 90 pt type)

Ultimately, this repsonsibility lies the maker of the scanner , not Dell or Microsoft.

Message Edited by jmwills on 04-26-2005 08:50 AM

Sorry,taking out my frustrations,

The printer/scanner is the Lexmark 5250 all-in-one.. Lexmark 5200 series

I would suggest completely uninstalling the device and rebooting.  The reinstalling the device, BUT, do not plug it in until you are prompted to do so.  Lexmark has always been a little "iffy" since XP was introduced.  HP is the best value for my money.

The install files for the device are here:

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:437:0:0&emeaframe=&fileID=1465

I realize that the scanner has it's own installer but I would look at this page if the re-install doesn't do the trick. Did you do a virus scan ? Update the Windows new Installer ? Can't hurt.

Just to confirm: you did try the link I posted with the error message that kicked out ?

I'm don't know if one thing is causing the problem or if there is one thing that will fix it. Somethings you could try:

-check your Device Manager for anything suspicious

-run msinfo32 for any conflicts

-make sure all services are set to xp defaults

-run sfc /scannow (note space)

-set permissions, per the link I gave you earlier, for the iscript folder as well as the temp folder used by the installation

- uninstall both installs followed by a reboot.

-go offline and disable your XP firewall and your AV

Now try the flatbed installation with only the flatbed physically connected. If that works try to add the second all-in-one. You may just have 2 many of the same (usb) devices grabbing for the same system software.

Ok,there is something definetly wrong w/comp....as I have started over w/HP PSC 1610v All-in-one and cannot install it...

Now I am getting the following error msg>

ERROR SITUATION CODE:34566530

EXPLAINATION:The following lines were retrieved from the installation error logs:

Now launching+x:/hpzprIo1.exe-m preloadingrecoverymechanism-Ixxx-fx:/DIVinns???.DAT

Trying to create folder with pfolder=""!!!

Failed to open destination file HP/temp/{342c7c88-D335-4bce-8CF1-281857629ce2}/setup/hpzscr01.exe

error 0x3:the system cannot fins the path specified

Copy filesC)failed with the system cannot find the path specified Exit code=3

I am so sorry to sound so stupid but right now I am totally lost as to what/how to fix this and Dell isn't a bit of help...

I explained to them it was quite obvious that there was something wrong w/comp being 2 different printer could not be installed...but I am sure that some of you know what their reply was"for a fee we can help you w/non-Dell products"NOT THE PROBLEM!! but it falls on deaf ears...

I guess I am going to have to try and locate/pay for someone w/comp experience to come out and service this mess...that should be fun being I live in  a very rural area and our biggest store here is Walmarts...seriously..

Unless some one can help me to figure this out and has the patience to explain to me what to do I am at your mercy..

Please help me

Tbug

++++++++++++++++++++++

concerning the post about the sites/suggestions..yes I did check them out but I am not sure as to what I am to look at/do..

Of course that's their response, it's not their device that won't work, and don't be so quick to blame the computer/  I've seen stranger things than this such an application we run at work, all of a sudden it prints multiple page documents to just one page.  Print to another printer and all is fine.  Hook up another desktop to the bad printer and all is fine.  Now you tell me how to trouble shoot that one.

It definitely sounds like something is corrupted within the OS, back up your data and reinstall the OS.  Yes, I know it's a pain, but you've already spent more time on this than a clean install would have taken.