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May 6th, 2007 16:00

Vista Anytime Upgrade, Sound Issues

I recently upgraded my home premium installation to ultimate using an Anytime Upgrade key I bought. The install went along without much issue, except that now my sound doesn't work.

I've installed the most recent audio driver from the dell support site, and that doesn't seem to have any effect. In the Device Manager the device appears to be working normally, however the volume tray application indicates that the Audio Service isn't working.

I've tried starting both Windows Audio service and the Windows Audio Endpoint builder, neither will start (Error 0x80070002 The System Cannot Find the Path Specified).

I also tried re-installing the chipset drivers from the support website, doesn't make a difference.

I'm out of ideas, hopefully someone can help... Oh and here are my system specs

XPS M1710
Core 2 Duo 2.16Ghz
2GB DDR2
Geforce Go 7950GTX
100GB SATA

2 Intern

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12.7K Posts

May 6th, 2007 16:00

http://www.dellcommunity.com/supportforums/board/message?board.id=vista&message.id=20465&query.id=184078#M20465  this is just one of many found using the forum search funtion, I typed in  Vista upgrade no sound         and then hit the blue arrow.

2 Intern

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12.7K Posts

May 6th, 2007 17:00

Most welcome, :smileyhappy:

2 Posts

May 6th, 2007 17:00

Thank You mombodog, After digging around the posts, I ended up having to uninstall all the audio related applications (Add/Remove Programs) as well as the audio drivers (Device Manager). At this point i think the windows default audio driver kicked in and everything worked.

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