2 Intern

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12.7K Posts

November 17th, 2009 12:00

Vista? XP?  what OS is it?

 Make and Model of PC?

 

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2 Intern

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12.7K Posts

November 17th, 2009 12:00

Thanks, missed that.

To boot from the Vista DVD, it needs to be in the drive, and use F12 (tapping it many times at the Dell splash screen) to get the one time boot menu, select cdrom, once you get booted from the vista DVD, choose "repair my computer" option, then choose command prompt from the tools section, once cmd loads, type in the command below and hit the enter key, let it run to completion (may take quite some time) Do Not interrupt the process. When it is done exit the recovery environment and see if the PC will boot now.

chkdsk /r C:

spaces between  k  and  /      r   and   C:

 

 

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5 Posts

November 17th, 2009 12:00

Sorry the question has Vista in it but I never mentioned this in the email...I am using a Dell XPS M1710

 

Thanks

5 Posts

November 18th, 2009 04:00

Forum,:emotion-8:

Thanks...tried that...just to let you know...I have tried every function/option on F12, all do not work and go back to the same screen....although!

I have now got a screen that says:

---

Your CD/DVD drive during this boot cycle is f:

A RAMDISK drive is available for this boot cycle as C:

It contains several Hard Drive setup tools. Please use these tools only under the direction of Dell Support Staff.

F:\>

 

---

 

Can you help me now start this disk???

Thanks!!!!

1 Message

December 1st, 2009 21:00

Someone pleeeaseee answer him! I have the EXACT same problem! I'm dyin' here, I have all my papers for school and my laptop is deeeaad! pleaaase!!!! I need to reinstall the drivers.

Moderator

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17.9K Posts

December 2nd, 2009 05:00

cuzandlisa,

Have you tried booting to the Vista disk and choosing the repair option so that Windows can put the file back?

2 Intern

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12.7K Posts

May 2nd, 2012 13:00

Possible solution here, read the entire thread.

h30434.www3.hp.com/.../776157

1 Message

May 2nd, 2012 13:00

No answer...I'm having same problem.   Any answers?

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