Vista boot stuck on black screen with visibble pointer cursor

Question

I have a Dimmension 9100 Dell desktop and upgraded to Vista from XP and everything worked for one month. My kid resetted the PC and since then Vista does not boot.   It passes the boot screen with the green stripes with Microsoft logo and does not reach theVista green screen. It get stuck on a black screen with only mouse cursor pointer dispalyed. I tried to boot in safe mode, I tried repair mode without success; it is stuck the same way as in normal mode.Please advise what I need to do or how to reinstall from DVD. I tried to reinstall from DVD and could not pass the product key screen.Please help, I have run out of any good ideas...       Danny_E

pcgeek11 · Answer

' Please advise what I need to do or how to reinstall from DVD. I tried to reinstall from DVD and could not pass the product key screen.'   Why not? What did the pc do at the product key screen?   pcgeek11 Message Edited by pcgeek11 on 05-15-2007 03:00 AM

Windows General

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