Vista Home Premium and USB Problem!

Question

Hi, I just recently expressed upgraded to Vista Home Premium as provided by Dell. I upgraded and to my surprise several things when awry. First, my touchpad mouse worked but the horizontal and vertical scrolls didn't. This didn't annoy me much. The major problem I'm having right now is that Vista can not detect any of my flash drives whenever I plug them into the USB slot. I am using a Microsoft Optical mouse which runs on USB and that seems to be working fine. But, whenever i plug in my flash drives , Vista prompts me to install drivers and then searches Windows Update. Ultimately, the machine says that no drivers were found for the device. This has also happened to me with my PSP which I tried to hook up with my computer via the USB port. I had NONE of these problems when I was running Windows XP media center before I installed Vista. Does anyone have any thoughts on what could be the issue with my machine... Thanks, Ojas. BTW: My computer is: Dell Inspirion E1405 120 GB Hard Drive DVD Burner/ CD Burner 1 GB RAM Intel 945M Integrated Graphics.

flamenko · Answer

You need to go to the Dell site and update your drivers.  Im going to guess you never followed the upgrade assistant quite right and the usb device drivers as well as synaptics touchpad drivers arent installed.   Go to Dell and then to drivers for your system specifically and make sure you get the Vista 32bit drivers.   Infact...here...   http://support.dell.com/support/downloads/driverslist.aspx?c=ca&l=en&s=gen

ovs203 · Answer

Thanks, is there a permanent solution to the USB plug n play problem (any official patch/fix from Dell/Microsoft). Oh - i found the drivers for the touchpad issue from synaptics.com. btw - i followed the upgrade wizard till completion and still i ran into all these problems. I checked the link with all the drivers listed and couldn't find a USB driver update? Thanks again!

Message Edited by ovs203 on 03-21-2007 12:09 PM

ovs203 · Answer

Hi, the first link you provided does not list my notebook in the description once the program is started. It nonwhere lists an e1405. I just want to be sure that this is the right update before I start to update. Thanks again for the quick reply. Ojas.

ovs203 · Answer

Hi, i just installed both updates and i'm still having the same problem. I tried to install another flash drive and still ran into the same problem. The updates didn't seem to have worked. Thanks again....but i think i'm going to reformat my hard drive and reinstall Windows XP media center from the recovery disk....there are just way to many problems i'm running into with the express upgrade to vista. Do you recommend that I first reformat and then continue with the Windows XP or do the system restore feature that is found in the Dell help section. I rather go with a reformat and then clean install of the windows xp just to start from a clean slate as the computer came with a couple of months ago. Thanks again for the very quick replies... Ojas.

ovs203 · Answer

oh okay...thanks again!

Michelle5000 · Answer

Hello, I'm having the same USB issue however I did not upgrade, I received my new laptop from Dell loaded with Vista home basic. I tried everything you mentioned here but it did not work. I was going to try the other suggestion mentioned in the other thread you linked to, but whenever I plug something in it gets installed automatically so I'm not sure how to manually install any of my devices. It will say the device was sucessfully installed but when I click on the software I want to open the device, I get a message that says 'camera is not connect' or printer or hard drive or whatever. Is there any thing I can do to remedy this problem? Thanks so much!

Windows General

Vista Home Premium and USB Problem!

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