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October 22nd, 2009 13:00

Win 7 upgrade notification

I purchased a laptop in August.  I registered with Dell for the free upgrade.  Since Win 7 has been released now, how long will it be before I receive the notification that I can get my upgrade? 

October 29th, 2009 06:00

my estimated shipping date changed from 11/01/2009 to 10/27/2009

i am kinda confused  when i am gonna get the disc no shipped information or the tracking no

4 Posts

October 29th, 2009 07:00

Mine arrived today (UK).  Came via courier and had US Postal markings (I was presuming it would be sent from the UK).  Late last night I checked the website and there was still no status listed in my order, so I guess the website has more issues than the staff sending out the discs.  Overall I'm happy.  Got Win 7 up and running (formatted the C drive but kept the recovery drive just in case).

49 Posts

October 30th, 2009 12:00

All,

I posted this in another thread, but it seems that I should put it here too.

I have found that if you go to this site and enter the order number from the Windows 7 upgrade site you can track your shipment if is has shipped.  I know that this works for those being shipped within the US.  For those that are outside the US please try this and let us all know if it works for you.

I agree that the lack of notification coming from the Windows 7 Upgrade site has been a little frustrating.  But it does appear that many have not received any tracking information only to have their shipment arrive.  The above method is useful if you have not received any tracking information and want to see if your order has shipped.

Good luck to everyone.  I hope that your upgrade discs arrive soon.

6 Posts

October 30th, 2009 12:00

I ordered my upgrade on 10/21. I got an order confirmation but never a shipping confirmation. Today I got my disc in the mail. My order status online is still blank. If you're still waiting and starting to get annoyed like I was at the lack of information about your order hopefully its on its way.

October 30th, 2009 13:00

I reported before on another post, that I have not received any email about my shipment, but I just got on the ups/usps website and put in my order number and it worked!!  My upgrade seems to be a couple days away.  Hurraaayy!  Thanks um_what. 

Wallace

79 Posts

October 30th, 2009 15:00

Don't worry.  I didn't order until the 26th, and my estimated shipping date was 12/8.  I was quite upset!  But the following day, I got an email that it shipped, and it is now about 10 miles away.  Unfortunately, I don't know whether it will come on Saturday, or if I will have to wait until Monday.  I would love to do the install on Sunday and play around with it. 

October 31st, 2009 05:00

Thanks um_what,

Have tried that link and also used the tracking facility on their UK website, but for me it can find no trace using my order number :emotion-9:

Dell site still shows estimated shipping date of 29 Oct (I ordered it during the morning of 22nd). Oh well, just have to wait a little longer.

Good luck to those who have received their upgrade.

 

Cheers

 

 

October 31st, 2009 06:00

today my kit got shipped thru dgm and i have tracking no in the windows 7 upgrade program ,but i never heard of  a shipping company called dgm ,i live in india bangalore,so how can i track the shipment

 

http://dgmindia.in/services.html is this my shipper ???

3 Posts

November 1st, 2009 12:00

7 emails registered machine no e-mail for upgrade, can't log into update site response are stupid, tell me to log into update site wont take duh.

November 1st, 2009 18:00

Well I am looking at the same FAQ you are looking at and I see that  English should have been shipping November 26th and yet my order has NO shipping date as of yet and the FAQ says they will start shipping on Nov 26.. if that FAQ is right then why isn't mine shipped??

November 1st, 2009 18:00

Thanks um_what,

Have tried that link and also used the tracking facility on their UK website, but for me it can find no trace using my order number :emotion-9:

Dell site still shows estimated shipping date of 29 Oct (I ordered it during the morning of 22nd). Oh well, just have to wait a little longer.

Good luck to those who have received their upgrade.

 

Cheers

 

 

 

I ordered mine the same as you and also shows est shipping date 29 Oct. Hopefully Monday we get good news.

 

 

November 1st, 2009 22:00

I am from India. The website says that the upgrade package has been shipped. I have a tracking number, and the name of the shipper is DGM4. I have never heard of a shipper called DGM4, and neither has google. Customer (dis)service, of course, has no clue. Can someone throw some light on who DGM4 might be?

November 3rd, 2009 02:00

Still not received Windows 7 upgrade.

E-mailed Dell at weekend, but no reply.

Check order status today and it no longer shows any estimated shipping date, just 'ordered'

Not happy :emotion-12:

 

 

November 3rd, 2009 05:00

Yep me too just ordered in the box now???

November 3rd, 2009 07:00

Yes, only the word 'ordered'

I've tried sticking the order number on both the USA & UK sites of UPS, with no luck.

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