What I MEANT to write was I cannot successfully install Microsoft OFFICE Service Pack 2. When I do so I get an error message saying: "The feature you are trying to use is on a network resource that is unavailable."
The error message continues that the installation program cannot find the file PUBRET.MSI (it uses all caps) in the file c:\6c758d3\ and invites me to browse my files and folders to locate it. I have tried to locate the PUBRET.MSE file using the routine search program, with no luck.
Without Office Service Pack 2 I an getting hangs and snarls in various Office programs, notably Word.
Might PUBRET.MSI be some optional program that DELL didn't install when it shipped the computer?
I bought a Dell Dimension 8200 with Windows XP Pro installed at the factory, along with Office. If I recall correctly the package did not include FrontPage, which I did install separately but from a boxxed CD.
I have NO idea why the error message refers to networked resource either, since I don't have a network setup, nor have I tried to set one up.
Might PUBRET.MSI be on the accompanying backup/reinstall disks that Dell sent along with the machine? I've neverhad to to a re-install, thank God, so I've never used the disks.
I wonder if there is a way to install the PUBRET.MSI folder or transfer it into the appropriate folder, or if I need to reinstall Publisher from the start.
PUBRET.MSI is the installation package and does not itself get transferred to your hard drive when you install Publisher. So reinstalling would not do much. But assuming that you have the Publisher CD, since the message gives you the choice to browse to locate PUBRET.MSI, why not just insert the CD and browse to the file on that (the file is in the root folder of the CD).
Message Edited by JRosenfeld on 12-03-2003 04:22 PM
Your solution worked immediately. It never occurred to me I needed the program disk in the CD for the installation, since everything came preloaded and the disks themselves were "backup" or "reinstallation" disks.
My system was having some serious freeze issues with various programs, and successfullly installing service pack 2 has made a big difference, both in the operation of my computer and in my blood pressure.
I was skeptical about community forums until now. Now a am a believer.
You have my genuine thanks for quickly resolving a problem that was driving me nuts.
scan for updates, then if there are some and you ask to install them, during installation they may ask for the office CD, prcisely to find the .msi file (either the office or the office one). If for some reason, your system thinks that the original installation was from a network, browsing to the CD will work.
jmwills
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November 26th, 2003 10:00
indymaru
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December 1st, 2003 14:00
Whoops! You are absolutely correct.
What I MEANT to write was I cannot successfully install Microsoft OFFICE Service Pack 2. When I do so I get an error message saying: "The feature you are trying to use is on a network resource that is unavailable."
The error message continues that the installation program cannot find the file PUBRET.MSI (it uses all caps) in the file c:\6c758d3\ and invites me to browse my files and folders to locate it. I have tried to locate the PUBRET.MSE file using the routine search program, with no luck.
Without Office Service Pack 2 I an getting hangs and snarls in various Office programs, notably Word.
Might PUBRET.MSI be some optional program that DELL didn't install when it shipped the computer?
Jeff
jmwills
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12K Posts
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December 1st, 2003 14:00
indymaru
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December 1st, 2003 23:00
If you mean my original install of Office... no.
I bought a Dell Dimension 8200 with Windows XP Pro installed at the factory, along with Office. If I recall correctly the package did not include FrontPage, which I did install separately but from a boxxed CD.
I have NO idea why the error message refers to networked resource either, since I don't have a network setup, nor have I tried to set one up.
Might PUBRET.MSI be on the accompanying backup/reinstall disks that Dell sent along with the machine? I've neverhad to to a re-install, thank God, so I've never used the disks.
Jeff
JRosenfeld
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4.4K Posts
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December 2nd, 2003 21:00
indymaru
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December 3rd, 2003 00:00
JRosenfeld
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4.4K Posts
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December 3rd, 2003 14:00
Message Edited by JRosenfeld on 12-03-2003 04:22 PM
indymaru
6 Posts
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December 7th, 2003 03:00
Your solution worked immediately. It never occurred to me I needed the program disk in the CD for the installation, since everything came preloaded and the disks themselves were "backup" or "reinstallation" disks.
My system was having some serious freeze issues with various programs, and successfullly installing service pack 2 has made a big difference, both in the operation of my computer and in my blood pressure.
I was skeptical about community forums until now. Now a am a believer.
You have my genuine thanks for quickly resolving a problem that was driving me nuts.
Jeff
JRosenfeld
2 Intern
•
4.4K Posts
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December 7th, 2003 11:00
For future reference: quite often, if you go to
http://office.microsoft.com/officeupdate/default.aspx?CTT=6&Origin=EC790020111033
scan for updates, then if there are some and you ask to install them, during installation they may ask for the office CD, prcisely to find the .msi file (either the office or the office one). If for some reason, your system thinks that the original installation was from a network, browsing to the CD will work.