Windows 7 does not find bluetooth headset

Question

Have Inspiron 5010 64 bit with Windows 7. I have a BlueAnt Q2 headset.  The Q2 works great on my iphone 4.  I have reloaded and reviewed all bluetooth files/settings and all are on, enabled, started, shared, and my headset is on and in pairing mode, however the laptop cannot discover the headset, hence I cannot chose it to set up and pair.  UGH!  I have contacted Microsoft, BlueAnt, multiple forums and DELL!!! and I cannot get a fix.   Can anyone help me please?

fireberd · Answer

Everything on the vendor's web site and manual refer ONLY to cell phones, nothing in reference to using this with a PC.

dgraffam · Answer

Yes, blueant site does ref connecting to a computer

Pairing the Q1 with your Computer

In order to use the Q1 with your Bluetooth-enabled computer, you need to pair the Q1 with your PC. The pairing process is similar to the process of pairing a phone.

Start the Bluetooth software on your computer, and make sure that your computer's Bluetooth hardware is active.
Put the Q1 into pairing mode (for example by using the "Pair Me" command).
Use your computer's Bluetooth software to search for devices, and select the BlueAnt Q1 from the list. If your computer prompts you to select a Bluetooth profile, select the Headset Profile. If you are not prompted to select a profile, the computer may default to the Hands-Free Profile. If you subsequently experience problems using the Q1 with your computer, you should repeat the pairing process and make sure that the computer is configured to use the Headset Profile (you may need to select "Advanced" or "Expert" mode in the Bluetooth software in order for your computer to prompt you to choose between the Bluetooth profiles).
Once the pairing process is complete, you are ready to use the Q1 with your computer. If the computer did not connect to the Q1 automatically, use the options in the Bluetooth software to connect to the Q1. This initiates a voice call between your computer and the headset (so you will need to click the BlueAnt button to answer the call). Once you have accepted the call from your computer, your computer's audio will be routed through the Q1 headset.

dgraffam · Answer

I have posted this to the Laptop Hardware forum  :emotion-9:

fireberd · Answer

I would suggest you repost this in the Laptop Hardware section. Although it's software that controls this, the hardware section sounds like the best place to start.

Click Me

I would consider this "PC does not find bluetooth headset" rather than "Windows 7".

Windows General

Pairing the Q1 with your Computer

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