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June 10th, 2014 21:00

WINDOWS 7 HOME PREMIUM 32-BIT & 64-BIT RE-INSTALL HELP

Inspiron 15R 5520 Win 7 Home Premium 32 & 64-bit

Win 7 HP 64-bit installed

Win 7 has been extremely feisty to install Drivers from the Dell Site. I believe the problem exists with the 64-bit installed without the 32-bit. I do have a 32-bit Win 7  disk, but I don't know how to install it without losing the 64-bit already on there.

PLEASE... can someone assist with this 32-bit install with 64-bit already there?

Thank you in advance! This has been a mega-problem for sometime just getting the Laptop to the Internet.

SPECS are below.

 

                                     
65JY3
1
Keyboard, 86, US-INTL, C12S
T87MC
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COVER, LIQUID CRYSTAL DISPLAY, EXCHANGE, SILVER, A5
K260C
1
CORD, POWER, 125V, 2.5A, 1M, C5, UNITED STATES
0X23C
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DUAL IN-LINE MEMORY MODULE, 2GB, 1600MHZ, 256X64, 8K, 204
FYHV1
1
DUAL IN-LINE MEMORY MODULE, 4GB, 1600MHZ, 512X64, 8K, 204
0MG3C
1
PROCESSOR, I3-2370M, 2.4, SNB, 2C, JAVA COMPLIANT, P
X5RWY
1
DVD+/-RW, 8X, Serial ATA, 12.7T, TOSHIBA SAMSUNG STORAGE TECHNOLOGY
R4GW0
1
CARD (CIRCUIT), WIRELESS, HMCRD, DW1704, WORLD WIDE
WWF0N
1
HARD DRIVE, Pentium M Dothan, 1.86GHZ, 2 MEGB, 533FSB, S2, 5.4, 2.5, 512E, DRU
1XRN1
1
ADAPTER, ALTERNATING CURRENT, 65W, DELTA - AC ADAPT, 3P, PWA INTEGRATED, WORLD WIDE
962WP
1
ASSEMBLY, PRINTED WIRING ASSY, DAUGHTERBOARD, W/WLAN, 5525
8G1JY
1
LIQUID CRYSTAL DISPLAY, 15.6HDF, WLED, TLF, LEGEND
CNNGH
1
ASSEMBLY, CABLE, LVDS, HARD DRIVE, W/CMRA, A5
P8TC7
1
BATTERY, PRIMARY, 48WHR, 6C, LITHIUM, SIMPLO
0YCD6
1
ASSEMBLY, CAMERA, 0.92M, W/MIC, AUDI
6KFNT
1
Kit, Cover, Liquid Crystal Display, Exchange, A5

9 Technologist

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7.1K Posts

June 10th, 2014 21:00

Hi ICURPNT2,

If you want to move from 64-bit a version of Windows to a 32-bit version of Windows 7 or vice versa, you'll need to back up your files and choose the Custom option during Windows 7 installation. Then, you'll need to restore your files and reinstall your programs.

11 Legend

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16.1K Posts

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65.9K Points

June 12th, 2014 16:00

Install the 64 Bit only you will lose system performance with the 32 Bit version (32 Bit will not address all 6 GB of RAM).

Get the system drivers from here, the Dell FTP website as drivers and downloads doesn't work well:

http://ftp.dell.com/published/Pages/inspiron-17r-se-7720.html

See my notes here regarding driver installation order:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/driver-installation/

For variants identify using the hardware IDs:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

June 14th, 2014 05:00

I agree with Philip Yip.

32-bit Windows can usually utilize 3 GB or at most 4 GB of RAM.

Additionally, 64-bit applications will not work. Whereas with 64-bit Windows, 32-bit applications also work. The exception here is the drivers. Drivers mus be of the same architecture as the operating system as they act as the link between the operating system (Windows) and the hardware.

You can try installing the drivers from the link provided by Philip Yip.

Also, kindly note that there will not be a need for you to purchase a separate license for 32-bit as the same product key is compatible for 32-bit as well as 64-bit Windows installations.

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