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August 2nd, 2014 21:00
Windows 7 Home Premium Key recovery based on service tag
The hard drive crashed for my laptop Inspiron 15 Intel (N5010). I replaced the hard drive but the Windows 7 home premium key at the bottom of laptop is not readable. I can read the Dell Service Tag and express service tag keys. The laptop is out of warranty. Is there a way Dell support can help to recover the OS key based on the service tag? Thanks for your help!
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Philip_Yip
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16.1K Posts
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August 3rd, 2014 03:00
No theres no record of it... However it doesn't matter if you install Windows 7 with a Dell Windows 7 Reinstallation DVD it will input a 25 digit System Locked Preinstallation Key that will automatically activate on a valid Dell system.
If you don't have a Reinstallation DVD this activation mechanism can be applied to a Digital River .iso with the ABR program. I explain the mechanism in this video:
More details are available in my guides here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/