Windows 7 startup endless loop after W7 update & system restore

Question

Hi,  I have a Dell XPS 8500, OEM Windows 7 64-bit installed, nvidia geforce GT640. I did a Windows update last week but i stop halfway due to thunderstorm, i did a system restore and then continue Windows update the next day.  now my PC restart automatically after a few hours, so I did another system restore but this time the system restore was not successful, and now my PC is stuck in endless restarting cycle. Can someone assist me step by step? thank you in advance!

spyslayer · Answer

i tried several times but my PC always shut down and makes  loud noise when in the 'Startup Repair' stage . pl advise.

ieee488 · Answer

Reboot F12 Dell Diagnostics That thunderstorm may have zapped your PC.

robertpr · Answer

Is Dell diagnostics built into the laptop? Inspiron 3542

ieee488 · Answer

It is a partition on the hard drive unless you deleted it.

LSUFAN51 · Answer

https://youtu.be/WDpvQ3qwy1c

LSUFAN51 · Answer

' Is Dell diagnostics built into the laptop? Inspiron 3542 ' :emotion-2: Yes, click on link below: https://youtu.be/WDpvQ3qwy1c

spyslayer · Answer

pc shut down during Dell Diagnostics extended test... pl advise.

spyslayer · Answer

pc shutdown during Dell Diagnostics extended test. pl advise

ieee488 · Answer

Were you running on battery and the battery drained? Otherwise, you have failed hard drive.

Windows General

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