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176132

August 17th, 2012 21:00

Windows 8 Driver Updates

Hi,

I was wondering if there was a cutoff for models that were not going to receive support for Win8.

I've got an M4400 and everything on it works with the RTM version of Win8, aside from the fingerprint reader, the 5600 Gobi chipset broadband card and the Bluetooth 370 mini card.

Will these be addressed for the official release?

Thanks!

113 Posts

August 22nd, 2012 05:00

Hi,

Thanks for bringing the concern to our notice.  Presently we don’t have the official release of the drivers. I will forward your issue to the relevant department and will update you once it’s officially released.

I would suggest you to wait till the time it is officially released. Can you provide the following details so that I can forward your case?
BIOS VERSION of the system:
Any Drivers installed:
Any Troubleshooting done by yourself:

I am sending you a private message and once you receive it, please click on my name highlighted in blue. On the next page, click the envelope icon and provide the above mentioned details, so I may access to your system records.

Please feel free to contact for further clarifications.

Thanks & Regards
Debbie B
#iworkfordell

August 17th, 2012 22:00

I am having a similar issue with a latitude E6500.  No fingerprint reader or Bluetooth 370 mini card, although the Bluetooth drivers worked on the Release Preview version of Windows 8.

 

2 Posts

August 17th, 2012 22:00

Ya, the hardware in that model is very similar to the M4400.

Hopefully they'll provide a list of models that will be getting some love.

October 25th, 2012 12:00

Can you give them my email address as well? 

October 27th, 2012 02:00

Hello,

For bluetooth card, I use http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031999&rss=true 

I hope that Dell will offer drivers shortly...

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October 27th, 2012 03:00

Try also the Bluetooth 380 Driver here: http://ftp1.dell.com/folder00865420m/1/. Not sure if it'll work with the 375, 370, 365, 360 and 355 modules. If you do install it let me know as its useful information.

October 27th, 2012 03:00

It seems to work well...

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October 27th, 2012 04:00

Thanks for letting me know. What system and what card 355, 360, 365, 370 or 375?

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October 27th, 2012 04:00

Thanks for the information, I will put this file in my wikies.

October 27th, 2012 04:00

Studio XPS 1647 lastest BIOS with 370.

1 Message

October 27th, 2012 07:00

it works on my DELL VOSTRO V 13 Notebook (WIN 8 32 Bit) with BT 365 Module as well!

Thank You very much for this fantastic advice!

Jürgen from Germany

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October 27th, 2012 08:00

Great thanks for the feedback it seems like this is the file for all the Dell bluetooth modules.

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October 29th, 2012 17:00

I had the problem too that Windows 8 wasn't detecting my Dell 370 Bluetooth Mini Card. The Problem was that Windows installed the Motion Joy software driver for my device. To fix it, I finally had to uninstall and delete all Motion Joy drivers from my System. I Installed the drivers suggested at the top of this page and it was working fine for me after.

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October 30th, 2012 07:00

I had problems connecting my Bluetooth devices with the drivers listed above. My PC was detecting devices but not building up a stable connection.

Downloading the Broadcom WIDCOMM Driver 12.0.0.2800 helped for me. I found it here:

http://www.station-drivers.com/page/broadcom.htm

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October 30th, 2012 08:00

I had problems connecting my Bluetooth devices with the drivers listed above. My PC was detecting devices but not building up a stable connection.

Downloading the Broadcom WIDCOMM Driver 12.0.0.2800 helped for me. I found it here:

http://www.station-drivers.com/page/broadcom.htm

Model and system, did you try these? Try also the Bluetooth 380 Driver here: http://ftp1.dell.com/folder00865420m/1/. 

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