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December 19th, 2004 01:00
Windows 98 Software/ISP Issues HELP! HELP!
I am having some issues that I think might be software related. I am running Windows 98 on an Inspiron 3800 and I am receiving error messages that are internet related. The first one is about Windows Security Center and firewall protection (though I have no firewall set up and no internet connection).
There used to be an internet connection, though it ceased working a few weeks ago. I have since uninstalled the ISP software (DellNet), run several virus scans (most likely lacking the latest virus definitions, however), run SpyBot and HijackThis (and removed all known threats). I then did some system scans and disk cleanup then reinstalled IE and attempted to reinstall DellNet.
The installation of DellNet is where I am getting my next set of error messages from (though these have been appearing since the beginning). It won't log on to the system, sighting username/password problems, which I checked and checked again. When I attempt to establish a connection through the Internet Conn. Wizard the error message indicates a problem with the modem (modem does not respond to the system). I ran checks on the modem, verified drivers and connectivity, and stopped all programs from automatically updating as well as not allowing the system to automatically dial the default connection. Everything appears to be in working order, yet it doesn't.
The last thing was regarding a file named WINIPCFG.EXE. I ran the file and it's an IP Configuration program, though I'm not sure if I need it. Does it matter? Should I be calling DellNet to troubleshoot the connectivity issue, or does it seem more likely a software or hardware issue?
If anyone could help with this I would really appreciate it. At the rate I'm pulling my hair out over this I'll be bald by Christmas :smileywink:
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Denny Denham
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December 19th, 2004 15:00
Windows 98 does not have a Security Center (that is a feature of XP SP2) but winipcfg.exe is a standard part of the Window 98 operating system.
The Security Center reference may be a leftover from the GhostSurf program, which offers some features which seem similar (see this). The current problems may well be due to residual traces of the GhostSurf program which remain on the system.
A clean install of Windows 98 may be the quickest route to a resolution of the system's problems.