Windows error message

Question

Hi: My question is about an error message I receive after downloading software. I am running Windows XP Home, I recently had to format and reinstall my operating system. I had major problems trying to download MSN from my ISP, I was finally able to get the software installed. I cannot download the MSN VirusScan or MSN Firewall or Webroot SpySweeper so I purchased McAfee's Security Suite 2007 and installed it, I have tried to download Lavasoft Ad-Aware but after saving to my desktop and trying to install I get the following error message: C:\Documents and Setting\Gilbert Colomy\Desktop\MyDownloads\aawsepersonal.exe, is not a valid Win32 application. Is this being caused by my McAfee or is Windows not accepting the software program? In the past I've been able to download all MSN software and Ad-Aware Spyware, but now that I have formatted and reinstalled the system I can no longer download software. Can anyone point me in the right direction for a solution?     Thanks for any assist             Gilbert

dunedin · Answer

This can happen if the program installation gets corrupted.

First unistall the program.

Then empty the Temp files folder.

To empty the Temp folder and the Temporary Internet Files folder, use the Disk Cleanup tool. To do this, follow these steps:

1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Disk Cleanup.
2. Click C: (or whatever drive on which Windows is installed), and then click OK.
3. Click to select the Temporary files check box.
4. Click OK, and then click Yes to confirm the deletion.

Run a registry cleaner. Here is a ver good free one
EasyCleaner http://personal.inet.fi/business/toniarts/ecleane.htm

Reinstall the program.

If that does not work try using the Windows Installer Cleanup Utility. Post back and I will help you with this

G_I_L · Answer

Hello dunedin:  Thank you for responding back to me, I appreciate your suggestion and will try it first, will let you know if I need assistance with Windows inataller help, I plan on downloading the website you sent me for my registry.    thanks  again,    Gilbert

Windows General

Windows error message

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