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6502
June 16th, 2004 20:00
windows exploerer failure caused by other languages
I'm a Chinese,so I hope to read Chinese on my computer. Under Regional and Language Options,I installed files for east asian languages and added Chinese as a second input language,and selected Chinese to match the language of non-unicode progams. The trouble is:
When I restarted my computer as prompted after above-mentioned steps, I cannot get My Document, Windows Explorer, IE window, My Computer,etc. The phenomenon is that after I double-click the icon, the desktop disappears awhile and then return to the original status without what I what.For other applications,evrything is fine.
thanks a lot
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Nicaragua
14 Posts
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June 18th, 2004 03:00
Hi,
You may have had a bad install.
Try using system restore to go back to a previous work date, then try reinstalling the additional language again.
If that does not work, make sure when you are installing the additional language, you do not have any other applications running like an antivirus or firewall or something else.
You can also try using MSCONFIG to see if something running in the background is interfering.
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**Using MSconfig to stop all background programs.**
Click Start, and then click Run.
In the Open box, type msconfig, and then click OK.
The System Configuration Utility starts.
Click the General tab, and then click Selective Startup.
Under Selective Startup, click to clear the following check boxes:
Process SYSTEM.INI file
Process WIN.INI file
Load Startup Items
Then...
Click the Startup tab.
Uncheck every entry.
Left-click on "Apply" and then left-click on "OK."
A message will appear stating that "For the changes to take place, the system must be restarted." Left-click on the "OK" button, and the system will begin the restart.
If the problem stops, you must then isolate the cause of it.
Using msconfig again, to back to the startup tab.
Recheck one entry click Apply, OK, and reboot the system.
Keep using this process until you find the entry that is causing the problem.
Once you have found that entry, leave it unchecked and recheck everything else.
Click Apply, Ok, and reboot the system for the last time.
"Process of elimination"...
If having problems with an application or driver, it is best to try and reload
the application or driver. If reloading the application or driver does not fix the
problem, then you may want to leave it unchecked under the startup tab.
You may also want to check and see if there is an updated version of that
application or driver.
Msconfig can be used to stop all programs from loading at startup to free up system resources.
The true intention of MSconfig is to be used as a troubleshooting tool to isolate programs that may be causing problems.
To restore the computer to use a normal startup, start the System Configuration Utility, click the General tab, click Normal Startup - load all device drivers and services, click OK, and then click Restart.
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