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53703
January 18th, 2003 18:00
Windows Explorer crashes when opening folders with image files
I have a Dimension 8250 running XP Home SP1, with 512MB RAM and an Nvidia 64 MB GeForce4 MX 420 video card.
When I open Windows Explorer in to view files, it crashes in one of two ways when I click on a folder icon in the left pane (to display files in the right pane), either by (1) giving the following error message related to ntdll.dll,
“Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: ntdll.dll
ModVer: 5.1.2600.1106 Offset: 00001ed3”
(the 'Offset' value differs from one instance to another) or (2) displaying the following message,
“explorer.exe – Application Error
The instruction at “0x77f5234e” referenced memory at “ox0000004b”. The memory could not be “written”.
Click on OK to terminate the program”
One other alternate message appeared when this problem first presented itself (today), but no longer appears:
“AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: psicon.dll
ModVer: 6.6.64.53 Offset: 0000110f”
The Windows Explorer crashes seem to arise nearly every time (once in a while not) when the folder on which I click contains a large number of image files (e.g., 78 *.jpg files). I have not encountered this problem with folders containing non-image type of files (e.g, Word files.) I do not know if this problem always was present on my computer, but it was present when I began today (for the first time on this computer) to work with some image files that I copied from my other computer.
A more precise description of when the crash occurs: In Windows Explorer, when I click on the folder icon (in the left pane), Explorer lists all of the file names (Detail View is selected), with each file name initially preceded by a generic small icon to its left. Explorer then begins to change these icons to a Photoshop ‘jpg’ icon (I have assigned such files to be opened with Photoshop 6.01.) Explorer crashes after making 20- 30 of these icon changes (the number of files processed before a crash varies from one episode to another.)
Does anyone know what is going on here and how to solve this problem?
Thanks, in advance, for any assistance!
TAH
When I open Windows Explorer in to view files, it crashes in one of two ways when I click on a folder icon in the left pane (to display files in the right pane), either by (1) giving the following error message related to ntdll.dll,
“Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: ntdll.dll
ModVer: 5.1.2600.1106 Offset: 00001ed3”
(the 'Offset' value differs from one instance to another) or (2) displaying the following message,
“explorer.exe – Application Error
The instruction at “0x77f5234e” referenced memory at “ox0000004b”. The memory could not be “written”.
Click on OK to terminate the program”
One other alternate message appeared when this problem first presented itself (today), but no longer appears:
“AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: psicon.dll
ModVer: 6.6.64.53 Offset: 0000110f”
The Windows Explorer crashes seem to arise nearly every time (once in a while not) when the folder on which I click contains a large number of image files (e.g., 78 *.jpg files). I have not encountered this problem with folders containing non-image type of files (e.g, Word files.) I do not know if this problem always was present on my computer, but it was present when I began today (for the first time on this computer) to work with some image files that I copied from my other computer.
A more precise description of when the crash occurs: In Windows Explorer, when I click on the folder icon (in the left pane), Explorer lists all of the file names (Detail View is selected), with each file name initially preceded by a generic small icon to its left. Explorer then begins to change these icons to a Photoshop ‘jpg’ icon (I have assigned such files to be opened with Photoshop 6.01.) Explorer crashes after making 20- 30 of these icon changes (the number of files processed before a crash varies from one episode to another.)
Does anyone know what is going on here and how to solve this problem?
Thanks, in advance, for any assistance!
TAH
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