Windows Live Messenger errors

Hi,

 

Nearly everytime my user tries to open Windows Live Messenger, an error report comes up. This happens when the main contact list has loaded, and then the Send Error Report dialog is shown, of which I do send, and wait for a long time for it to finish!

 

However, I checked in the Event Viewer and here's what I found several times:

 

Event Type: Error
Event Source: Windows Live Messenger 8.0 BETA
Event Category: None
Event ID: 1000
Date:  31/05/2006
Time:  10:39:02 PM
User:  N/A
Computer: 18SDB1J
Description:
The description for Event ID ( 1000 ) in Source ( Windows Live Messenger 8.0 BETA ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: msnmsgr.exe, 8.0.689.0, 444ac4c8, ieframe.dll, 7.0.5346.5, 443f4164, 0, 000c3094.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6d 00 73 00 6e 00    .m.s.n.
0030: 6d 00 73 00 67 00 72 00   m.s.g.r.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 38 00 2e 00 30 00    .8...0.
0048: 2e 00 36 00 38 00 39 00   ..6.8.9.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 34 00 34 00 61 00 63 00   4.4.a.c.
0060: 34 00 63 00 38 00 20 00   4.c.8. .
0068: 69 00 6e 00 20 00 69 00   i.n. .i.
0070: 65 00 66 00 72 00 61 00   e.f.r.a.
0078: 6d 00 65 00 2e 00 64 00   m.e...d.
0080: 6c 00 6c 00 20 00 37 00   l.l. .7.
0088: 2e 00 30 00 2e 00 35 00   ..0...5.
0090: 33 00 34 00 36 00 2e 00   3.4.6...
0098: 35 00 20 00 34 00 34 00   5. .4.4.
00a0: 33 00 66 00 34 00 31 00   3.f.4.1.
00a8: 36 00 34 00 20 00 66 00   6.4. .f.
00b0: 44 00 65 00 62 00 75 00   D.e.b.u.
00b8: 67 00 20 00 30 00 20 00   g. .0. .
00c0: 61 00 74 00 20 00 6f 00   a.t. .o.
00c8: 66 00 66 00 73 00 65 00   f.f.s.e.
00d0: 74 00 20 00 30 00 30 00   t. .0.0.
00d8: 30 00 63 00 33 00 30 00   0.c.3.0.
00e0: 39 00 34 00 0d 00 0a 00   9.4.....

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I think there are some instructions in that but I don't know what they mean.

Should I try contacting Microsoft about this error?

 

I get a similar error to this as well:

 

Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 0
Date:  31/05/2006
Time:  2:55:10 PM
User:  N/A
Computer: 18SDB1J
Description:
The description for Event ID ( 0 ) in Source ( .NET Runtime ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Unable to open shim database version registry key - v2.0.50727.00000.

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Thanks for your help!