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4622
May 28th, 2008 13:00
Windows Media Player 11
I have:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2
Dell Vostro VOSTRO_400
Intel(R) Core(TM)2 Quad CPU
Q6600 @ 2.4 GHz
2.39 GHz, 2.00GB RAM
Physical Address Extension
It came from Dell with Windows Media Player 9 ver 9.00.00.3354. I'd like to go to Media Player 11 but every time I try to download and update it fails. I go to Control Panel and remove it and re-boot - it reverts to MP9.
The install strats real slow usually sticks at 12% for hours. Eventually gets to 75% then fails indicating it cannot complete the install. I close all programs except my Norton protection center and internet security.
I even tried installing Media Player 10 - same result - cannot complete the install. I checked event logs - nothing.
Any Suggestions??
lasiter
12 Posts
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May 28th, 2008 17:00
Philip_Yip
11 Legend
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16.1K Posts
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65.9K Points
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May 31st, 2008 19:00
Windows Media Player 11 works with sp2, do you get the same problem trying to install windows media player 10. Also does it prompt you for validation of windows?
JRosenfeld
2 Intern
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4.4K Posts
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May 31st, 2008 23:00
Some useful advice on troubleshooting failed intall of WMP 11 here:
http://zachd.com/pss/pss.html#setup11