That is exactly what is happening to me. But not just that its also preventing my from doing a system restart or changing my user account. Other than those everything else seems to be fine.
Also, Dell tech support was not helpful in the least.
In the knowledge base article, where did you find the *.cab files, and which one had the jscript.dll files?? I'm having the same problem, but only on 1 profile... the other profile is fine
As best I recall, I didn't need to extract the files as they were already in place. Reregistering them didn't make any difference. It was the uninstall / reinstall process that fixed the problem.
I believe that the Browse from option in the Expand file dialog will search for the file you need. Note that the KB article says The Windows XP .cab files are stored in the I386 folder on the Windows XP CD". I haven't verified that.
I have yet to comprehend why Dell won't help to fix a sofware that is DoA on a new PC. They used to be my hands down choice for new machines, now I'm not so sure.
On my Dell OEM CD and an SP2 slipstreamed version of it that I made, Jscript and Vbscript are on the Windows CD in the I386 folder in compressed form Jscript.dl_, Vbscript.dl_ (hence the instruction to use the expand command in msconfig). Don't know why the KB article refers to a cab file (unless in some versions they are\were).
Message Edited by JRosenfeld on 05-16-200603:08 PM
It looks like the instructions in the KB article are to extract a file from a .CAB (cabinet) file. I think that since the file in question is a MS compressed file and isn't in a CAB, you need to expand it
I would suggest renaming the old file to something like jscript.old, then
1.Put the Windows XP CD ROM disk in the CD ROM drive.
2.Click Start, and then click Run.
3.Type expand X:\i386\jscript.dl_ c:\windows\system32\jscript.dll in the Open box, where X is the letter of your CD ROM Drive.
Impath
1 Message
0
February 8th, 2006 19:00
Also, Dell tech support was not helpful in the least.
osu1357
41 Posts
0
May 16th, 2006 00:00
John,
In the knowledge base article, where did you find the *.cab files, and which one had the jscript.dll files?? I'm having the same problem, but only on 1 profile... the other profile is fine
jason
Message Edited by osu1357 on 05-15-200608:24 PM
johnbfdma
4 Posts
0
May 16th, 2006 10:00
As best I recall, I didn't need to extract the files as they were already in place. Reregistering them didn't make any difference. It was the uninstall / reinstall process that fixed the problem.
I believe that the Browse from option in the Expand file dialog will search for the file you need. Note that the KB article says The Windows XP .cab files are stored in the I386 folder on the Windows XP CD". I haven't verified that.
I have yet to comprehend why Dell won't help to fix a sofware that is DoA on a new PC. They used to be my hands down choice for new machines, now I'm not so sure.
Good luck
JRosenfeld
2 Intern
•
4.4K Posts
0
May 16th, 2006 13:00
Message Edited by JRosenfeld on 05-16-200603:08 PM
osu1357
41 Posts
0
May 16th, 2006 20:00
It wants to expand a *.cab file. ... I saw the jscript.dl_ file .... but I don't know which cab file it was in..
Jason
johnbfdma
4 Posts
0
May 17th, 2006 00:00
It looks like the instructions in the KB article are to extract a file from a .CAB (cabinet) file. I think that since the file in question is a MS compressed file and isn't in a CAB, you need to expand it
I would suggest renaming the old file to something like jscript.old, then
1.Put the Windows XP CD ROM disk in the CD ROM drive.
2.Click Start, and then click Run.
3.Type expand X:\i386\jscript.dl_ c:\windows\system32\jscript.dll in the Open box, where X is the letter of your CD ROM Drive.