Windows Media Player not working

Question

When I try to start the media player in XP I get a message 'Internal application error has occured' and when I click 'ok' it gives a message about addresses where fault occured. What can I do.

acidbathory · Answer

have you tried uninstalling/reinstalling the software?

hycon · Answer

I tried removing it using the windows xp cd but it only removed the .exe file and when I restored it the

problem was still there.When I try deleting the folder it tells me it can't because it is being used.

Message: Instruction at "0x591c2522 referenced memory at "0x595c2a4c". The memory cannot be "read"

acidbathory · Answer

okay, don't uninstall it from the XP CD. go to Add/Remove Programs in Control Panel and uninstall it from there. go to the Program Files folder on your hard drive and delete the Windows Media Player folder. then restart your system, re-install media player from their own website.

hycon · Answer

windows media player does not appear in add/remove programs so I can't remove it from there

acidbathory · Answer

alright.. well, restart you computer. after computer boots back up reinstall the software from Media Player website. that should work. let me know if it doesn't.

acidbathory · Answer

just give me the error code that appears and i'll look it up and see exactly what the error is.

hycon · Answer

Installed media player 10 but no joy. Still get   'an internal application error has occurred' but not showing details of error now.

hycon · Answer

instruction at  '0x591c2522' referenced memory at '0x595c2a4c'. the memory cannot be 'read'

acidbathory · Answer

if that doesn't work i suggest installing a different media player, i.e. real player, winamp, etc.... best of luck to you!

acidbathory · Answer

Click Start then Click Run. type in regsvr32 jscript.dll Click OK Then Click start again and then Run. Type in regsvr32 vbscript.dll Click OK see if this will work :smileywink:

Windows General

Windows Media Player not working

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