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6331
November 29th, 2003 21:00
Windows Update ERROR (0x800A138F)
When I try to do a Windows Update I get this error:
+++++++++++++++++++++++++++++++++++++++++++++++++
"Windows Update has encountered an error and cannot display the requested page.
Select from any of the following pages for information about Windows Update services, or send us your feedback.
Windows Update Home Page
About Windows Update
Support Information
You can also get online support if you are having problems with Windows Update.
Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a support incident; you may or may not receive a response."
+++++++++++++++++++++++++++++++++++++++++++++++++
I also looked up my Windows Update log and it shows this for my last error messege:
"2003-11-29 18:05:28 23:05:28 Error IUENGINE Querying software update catalog from https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x800C0005)"
I checked ALLLLL over to try and solve this problem because I haven't been able to use Windows Update in a couple months now. I've done everything suggested to fix this problem but nothing helped. I know other people have had this problem but I still haven't found the solution.
I followed the directions on this site (http://www3.telus.net/dandemar/Updtcl.htm - 20 steps), and it still isn't working....... PLEASE HELP ME lol
+++++++++++++++++++++++++++++++++++++++++++++++++
"Windows Update has encountered an error and cannot display the requested page.
Select from any of the following pages for information about Windows Update services, or send us your feedback.
Windows Update Home Page
About Windows Update
Support Information
You can also get online support if you are having problems with Windows Update.
Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a support incident; you may or may not receive a response."
+++++++++++++++++++++++++++++++++++++++++++++++++
I also looked up my Windows Update log and it shows this for my last error messege:
"2003-11-29 18:05:28 23:05:28 Error IUENGINE Querying software update catalog from https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x800C0005)"
I checked ALLLLL over to try and solve this problem because I haven't been able to use Windows Update in a couple months now. I've done everything suggested to fix this problem but nothing helped. I know other people have had this problem but I still haven't found the solution.
I followed the directions on this site (http://www3.telus.net/dandemar/Updtcl.htm - 20 steps), and it still isn't working....... PLEASE HELP ME lol
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Denny Denham
2 Intern
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18.8K Posts
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November 29th, 2003 22:00
Try this page (fourth item under Problems reaching Windows Update or this.
Sweendawg23
5 Posts
0
November 30th, 2003 00:00
Bradian
16 Posts
0
December 2nd, 2003 21:00
Had the same error when attempting Windows Update.
When checking known WU problems (first link in previous reply), the 11th entry described the error, suggesting it may have been caused by a system restore removing Service Pack 1. I had, in fact, just restored from a System Checkpoint.
The solution, to edit the Registry, appeared to work because I can now get into Windows Update.