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May 10th, 2015 13:00
windows update error
window update I'M HAVING TROUBLE WITH WINDOWS UPDATE. I KEEP GETTING ERRORS WHEN I'M UPDATING (ERROR CODE 80070002). I;M NOT GETTING UDATES. I'M GETTING CONCERNED. EVER SINCE I BOUGHT THIS COMPUTER (3847) I HAD NOTHING BUT PROBLEMS. I WANT TO SEND THIS COMPUTER BACK. MY DELL SUPPORT DOESN'T DOES NOT HELP ME FIX PROBLEMS. I HAVE A MAINTENCE AGREEMENT. I'M UNHAPPY WITH THIS COMPUTER. TOO MANY ISSUES.
REGARDS
GEORGE CAMPBELL
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DELL-Ravi Ch
9 Technologist
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7.1K Posts
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May 12th, 2015 02:00
Hi George,
If you receive Windows Update error 80070002 while checking for updates, you need to remove the temporary update files that Windows uses to identify updates for your computer. Please use the link below to troubleshoot the problem with the Windows update.
http://bit.ly/1FaCCVV
Please let me know if this helps.
UriF
1 Rookie
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9 Posts
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May 13th, 2015 17:00
Repair or reinstall Windows Update
https://www.winhelp.us/reinstall-windows-update.html
Sometimes it does not help. Microsoft troubleshooter could work OK but process would be possibly slow. That's why I recommend run cmd (run as administrator)
At first run
sfc /scannow
Then (does no matter it fix or not fix errors) run 3 following commands
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Only one time the last one did not run properly. Restart computer and run MS Troubleshooter. Run
Dism /Online /Cleanup-Image /RestoreHealth
again
run
sfc /scannow
again
After this (to be confident that everything OK) run MS troubleshooter again
Direct download for MS troubleshooter
How do I reset Windows Update components?
support.microsoft.com/.../971058